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HK$0 - HK$6000+
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Terms & Conditions

Redemption:

If you cannot go in person, you can authorize a person to present your copy of identity card as proof, staff will return the related copy after confirmation.

  • Redemption date: 28 Aug - 12 Sep
  • Redemption address: Room 1427, Middle Block, Star House,  3 Salisbury Road, Tsim Sha Tsui West, Kowloon
  • Redemption enquiry hotline: 2721 0019
  • Redemption time: 11 am – 7:30 pm (Mon – Sat)/ 12 noon – 6 pm (Sun)
  • Closed on public holidays and on days with adverse weather warnings

 

General Terms:

  1. Items sold are non-refundable, and on a first-come-first-served basis.
  2. If in case of any dispute, health.ESDlife reserves the right of final decision.

 

Exchange Policy

  1. Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
  2. If any other defective or missing item is found, customers are required to keep the original products with package and contact health.ESDlife Customer Service Department via the below channels within 3 days of redemption.

Email: support@esdlife.com / ESDlife customer service hotline: (852) 3151-2288

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