About Prime-Living
Prime-Living understands the importance of the health and well-being of your family. We endeavor to provide safer products that are kinder to the environment and reduce the impact of allergens and chemicals in your home, as well as being safe for children and pets.
Delivery
1. Free local delivery service will be provided upon transaction amount of Prime Living products of HK$500. For spending less than HKD$500, HKD$50 delivery fee will be charged.
2. We will arrange the shipment within 3-5 working days after the order is confirmed.
3. Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
4. All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
General terms
1. Items sold are non-refundable.
2. The products are supplied by Prime Living Limited
3. If in case of any dispute, Prime Living Limited and ESD Services Ltd. reserve the right of final decision.
Warranty For Air Purifier only
1. The quality assurance for products should have at least 12 months validity from the date of receipt by the customer.
Exchange Policy
1. Goods are non refundable & non returnable
Email: support@esdlife.com / ESDlife customer service hotline: (852) 3151-2288
