Our powerful Brand Distribution Division was set up in 2014, which offers access to strategic marketing services and an established network of online commerce, retail and wholesale partners in Asia markets, for the American and European imported consumer products. Computime China Distribution (Hong Kong) Limited is the authorised distributor of Aquasana.
An American water experts brand under Sun Water Inc., Aquasana was founded in 1997 and its products are certified by NSF. and the Aquasana line of products represent the most effective and value-added products available for a variety of markets globally. Aquasana is Latin for “Water to heal”, aligning product design with this concept. After 20 years of consistent quality, Aquasana has won the trust of both households and enterprises, to become the leader in the American water filtration systems industry.
- Delivery Service is only restricted to Hong Kong (excluding islands, closed area and locations without elevator).
- PO Box address is not accepted.
- Free delivery for purchase of HK$500 or above.
- Purchase for less than HK$500, a delivery fee of HK$50 will be charged.
- Ordered goods will be delivered in around 10 working days (Mon to Fri, except for Public Holidays)after order confirmation. Delivery time is 9am-6pm.
- If there is no recipient to receive the ordered goods and the order is not successfully delivered, we can reschedule delivery again. However, there will be an extra handling charge of HK$50 (to be paid upon delivery).
- Delivery service may be canceled or delayed due to weather, traffic, district or other factors and the delivery will be soon re-arranged.
- Distributor offers 1-year Hong Kong local warranty service.
- In case of service is needed, the end-use will be responsible for forwarding the unit to and fro Computime China Distribution (Hong Kong) Limited's office.
- Free warranty service will not be provided to a product if it has been explicitly or implicitly modified, tampered with or altered, or repaired in any way by person other than technicians of our company, or it has been damaged through misuse, negligence, accident, or natural calamities, or defects caused by using non-original parts or products, or improper installation, or the transformation by using organic solvent, or the serial number of which has been altered, effaced or removed.
- Before starting installation, please ensure that all parts shown are available.
- If any part is missing or damaged, do not attempt to operate the water filtration system.
- Do not attempt to replace the original parts with parts from other manufacturers (except faucet) as this may not only cause product performance degradation, system damage or failure, but will also void your warranty.
- If customer needs installation service, please contact Computime China Distribution (Hong Kong) Limited customer service (Tel: 2601 1101) after order placed, and HK$250 or HK$ 500 installation fee, depends on product model, will be charged by technician.
- This Product is provided by Computime China Distribution (Hong Kong) Limited.
- All photos shown in promotional materials are for reference only, the real object should be considered as final.
- In case of any disputes, Computime China Distribution (Hong Kong) Limited and health.ESDlife reserve the right to make the final decision.