Founded in 1997, Meiriki Japan provides "high-quality, safe, and effective" natural health food for 25 years. We uphold our company core values of "Comprehensive Care of Your Physical and Mental Health". Over the years, the brand has won many awards and recognitions, such as "Top Brand", "Trusted Brand" Gold Award and "Top 10 Quality E-shop Award". Meiriki products are made from natural ingredients and imported directly from Japan. We take the quality and safety of our products seriously. All products have passed 9 major international safety tests and strive to protect the health of all customers! We have also established a professional nutritionist team to provide customers with professional nutritional consulting and after-sale services.
General Terms:
- Items sold are non-refundable.
- The quality assurance for products should have at least 12 months validity from the date of receipt by the customer.
- The products are supplied by Concord Alliance Limited.
- If in case of any dispute, Concord Alliance Limited and Health.ESDlife reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of Meriki Japan and Reuteri products of HK$500. For spending less than HKD$500, HKD$60 delivery fee will be charged.
- We will arrange the shipment within 1-3 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact Concord Alliance Limited Customer Service Department via the below channels within 3 days from the date of delivery.
Email: enquiry@meiriki-jp.com.hk
