Use of the products/ Service notice
*This product is provided by eNano Health Limited and shall not serve for the purpose of medical diagnosis or treatment.
Terms of purchase
- Customers will receive a confirmation email from ESDlife after successful payment. Refund is not acceptable once the payment is confirmed.
- If the products are found damaged, customers can return or exchange the products within 7 days from the receive day. Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
Delivery service
- FREE shipping is offered for this product.
- Delivery is available for “Hong Kong”, “Kowloon” and “New Territories”, excluding the Outlying Islands, Tung Chung and Ma Wan.
Delivery options
Option 1 (by post)
Products will be shipped to the designated address within 5 – 7 business days after the order is confirmed.
Delivery time
Monday – Saturday: 9:00am-5:00pm
Sunday & Public Holidays: Off
Option 2 (by S.F. Express)
If customers would like to receive the product within 3 working days after the order is confirmed, please pick up the parcel at the S.F. Store Locations or S.F. Express Service Centers Locations. Please find the list of S.F. address here.
Customers must fill in the S.F. address in the customer information, and remark (SF) in the end of address. Otherwise, the parcel cannot be shipped properly to the designated address. Once the product is sent out, customers will receive a SMS from S.F. Express about the pick-up time and venue. If you have any questions, please feel free to call ESDlife enquiry hotline 3151 2288.
Inventory
ESDlife and the supplier will strive to provide sufficient inventory supply. If the inventory is sold out, ESDlife will contact the customers for further arrangement.
*ESDlife reserves the right to update or change the Terms without advance notice.
