No one speaks English and hard time understanding the process
health.ESDlife Reply2024-12-06
Thank you for your feedback. We have promptly followed up with Young Wellness regarding your experience. They informed us that the staff member who usually handles reservation reminders was off, and the replacement had limited English proficiency, which contributed to the misunderstanding. However, they assured us that all staff members involved in the checkup process and report explanations can communicate in English, even though they may not be native speakers.
We appreciate your understanding, and requested that Young Wellness ensure all staff can effectively communicate with English-speaking clients. We sincerely apologize for any inconvenience this may have caused. If there’s anything else we can assist you with, please let us know. We hope to have the opportunity to serve you again at health.ESDlife.
Chan E***2024-11-02
醫生有禮貌，解釋詳盡不錯
Hon S*** n***2024-10-29
價錢合理，性價比高，
C. C***2024-09-12
服務好，診所地點方便及容易預約，到診的等候時間短，流程安排妥善。
Law V***2024-09-01
easy to book, easy to communicate via whatsapp and no waiting time