About
農純鄉從2015年成立以來，除了堅持製作安全又方便的美味食品，農純鄉更期許成為「妳」每個階段的好朋友你從女人成為母親，同時是女兒、更是你自己，其中的所有變化都是成長。農純鄉想陪伴在你們成長的路上，與你們一起長大！
農純鄉採用最高規格的品質、品管檢驗，農純鄉從原料來源到製作過程，農純鄉安心承諾有專業認證把關！農純鄉堅持嚴選真材食料，以農純鄉滴雞精、農純鄉鱸魚精、農純鄉媽媽茶、農純鄉寶寶粥、農純鄉燕窩飲、農純鄉益生菌等產品，守護您與家人健康。
Terms & Conditions
General Terms:
- Items sold are non-refundable.
- The products are supplied by O My Family
- All product photos are authorized and provided by O My Family.
- If in case of any dispute, O My Family and health.ESDlife reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of any Lao Xie Zhen and Nong Chun Xiang products of HK$300. For spending less than HKD$300, HKD$60 delivery fee will be charged.
- We will arrange the shipment within 3-5 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, O My Family has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Warranty:
- The quality assurance for products should have at least 9 months validity from the date of receipt by the customer.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact O My Family Customer Service Department via the below channels within 3 days from the date of delivery. (Whatsapp ： 5913 1675)
