J&M Company Limited

Family Club provides a variety of different types of Electroics and health products for you to choose from,
bringing safety and reliability to your life.

Delivery

• Free local delivery service will be provided upon transaction amount of products of HK$400. For spending less than HKD$400, HKD$50 delivery fee will be charged.
• We will arrange the shipment within 6-14 working days after the order is confirmed. (Unless marked seperately)
• Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
• All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

General terms

• Items sold are non-refundable.
• The products are supplied by J&M Company Limited
• All of the products are provide FREE delivery (Additional shipping charge involved if delivery to Discovery Bay, Sheung Shui, Sai Kung, Yuen Long and outlying areas, please enquire at time of order.)

Exchange Policy

• Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
• Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
• If any other defective or missing item is found, customers are required to keep the original receipt and contact J&M Company Limited Customer Service Department via the below channels within 3 days from the date of delivery.
  Email: cs@jnm.com.hk
  Customer service hotline: 852 6657 1169