Casablanca has established in Hong Kong since 1993. Meanwhile, Casablanca adopts a multi-brand strategy to provide customers the best price with a high quality of European style products. Meanwhile, the bedding products in Hong Kong were still more practical, the style was relatively plain and conservative, with limited selections. For this reason, Casablanca is determined to bring the design culture of Italian renaissance period as an inspiration, integrate into a new trend of classicism. This allows bedding products can also be like fashion as a sign of personal taste10 products
Bedding Delivery Fee
* Free delivery service only applies to all bedding category orders.
Mattress Delivery Fee
Monday to Saturday (except Sundays and public holidays)
Delivery time:09:00-18:00 (Monday to Saturday)
09:00-13:00 (Saturday in an industrial area)
Kerry Logistic will try to dispatch the items twice. If there is no one received the products, Kerry Logistic will leave a message or call the customer and will send it again on the next business day.
If the customer has received the order tracking number (via SMS), it is welcome to contact Kerry Logistic to arrange the delivery time or request another arrangement.
Kerry Express - Call +852 3513 0888
* Please note that post office boxes and any controlled areas are not able to arrange delivery services.
* Delivery dates for Tung Chung City are on Tuesday, Thursday and Saturday.
* Delivery services are not available in the following areas: Ma Wan, Chek Lap Kok (including Hong Kong International Airport), Hong Kong Disneyland, Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, and Lamma Island.
* If the actual shipping cost of the orders’ address is different from the original ones, you must pay the extra fees directly to Kerry Logistics when you pick up the goods.
If there is any change in delivery address or time, customers must call us at +852 2687 5113 within two working days before the scheduled delivery date. Otherwise, Casablanca will charge HK$ 150 per bed and extra fees for remote areas (if applicable).
The new delivery date must be three working days after the change of the date.
If the customers are not available to collect the mattress within the specified time, Casablanca can provide 3 months free storage period. If it exceeds three months, we will charge the deposit fee of $200 per month(less than a month will also be counted as a month).
* Please note any controlled areas are not able to arrange delivery services.
* The following remote areas will be subject to an additional surcharge of HK$150 per order: Tung Chung, Ma Wan, and Outlying Islands (only for delivery to the outside port terminals). Discovery Bay requires a surcharge of HK$300 per order.
* All mattress orders will be arranged according to the quantity of stocks or will be ordered in a timely manner. After an order is confirmed, Casablanca will contact you within 3 working days.
Return and Refund Policy
*The Product and Photo is provided by Azureliving International Limited
*Should any dispute arise, Casablanca and ESDlife reserves the right of final decision