About

Downtown Spine Centre was established in 2005, we keep providing professional spinal treatment service and preventive spinal care for over 15 years. We care about every patient one at a time, both in acute and chronic apin relief treatment and maintenance care. Our team do our best to take care of your health. Our mission is dedicated to provide caring treatment and advocate the importance of spine health. We hope all of you can benefit from our elite spinal care service.

Terms & Conditions

The confirmation email will be sent to your e-mail address immediately after successful payment. Customers will be informed within 1-3working days. Customers also can query your transaction in the next working days. General Enquiry Hotline: 2522 5911(Downtown Spine Centre)

Age
For customers aged 4 or above

Guidelines (patients under 18 years old)

  • Between ages 4 – 16
    1. Accompanied by a parent/ legal guardian
    Signed parent/guardian consent form, and proof of identity
    2. Without parent/legal guardian present
    A signed consent form from parent/legal guardian and must be accompanied by an adult over 18.
  • Between ages 16 – 18
    If neither parent is accompanying the youth, participants must carry a signed consent form from parent/legal guardian.

 

Validity
Health Checkup Package with 1 year validity. Registration must be completed within 1 years, e.g. purchase date is 1st January 2014, customers must be registered on or before 1st January 2015. Reservations are taken 10 working days in advance. Invalid exceeds the period.

This transaction is subject to the assessment by doctor for the suitability of spinal checking. If a patient is considered not suitable for the spinal checking upon doctor’s consultation, the full amount will be refunded.
This service is only available in Lai Chi Kwok Centre (Opening Hours: Every Wednesday 10:00am - 1:00pm, 3:30pm – 6:00pm, Public Holiday close)

 

Report
Under normal circumstances, all medical reports will be ready around 3 working days (except adult Spinal & Body Fat & Fatty Acid Check Platinum Plan which need 21 working days (excluding Saturday, Sunday and public holiday). A delay in processing some requests due to the following reasons: 1. indicate the specific selective 2. Some items take more time for test.

  • Local / Oversea customers (Choose one)
    1. Face to Face Explanation (LCK Branch only)
    2. Call report & *Self-pickup
    3. Call report & **Post
    Time of self-pickup:
    Lai Chi Kwok Branch
    Every Wednesday 10:00am - 1:00pm, 3:30pm – 6:00pm, Public Holiday close)
    Central Branch
    Mondays to Fridays (10:00am - 1:00pm, 3:30pm – 7:00pm. Sunday & Public Holiday close)
    Post Fee
    a. Hong Kong
    Local mail $15; Registration$30
    b. Mainland China, Macau
    $50 post fee
    c. Overseas
    $100 post fee

  • Mainland customers (Choose one)
    1. Face to Face Explanation (LCK Branch only)
    2. Courier (SF Express) & Return Call
    Freight Collect

 

Remarks:
a. Customers can get one free call or face to face explanation. Otherwise, customers would be charged an additional fee of $300.

b. All medical records will be destroyed after 3 months. Please note an administration fee may be charged $150 for additional copies. We make no warranties regarding completeness of report copies.

c. If they choose mailing report, then they do so at their own risk.

 

Address:
Lai Chi Kwok Branch
Unit 09, 15/F Trendy Centre, 682 Castle Peak Road, Lai Chi Kwok, Kowloon

Location
Downtown Spine Centre1 Locations

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