Aier Eye Hospital was founded in 2002. Its medical network spans Asia, Europe, and North America, and it was listed in Shenzhen, China in 2009 (stock code: 300015). The company’s subsidiaries in Europe and Southeast Asia are listed in Madrid, Spain (CBAV.MC) and Singapore (SGX:40T), respectively. As of June 30, 2025, Aier Eye Hospital operates a total of 976 branded hospitals, eye centers, and clinics worldwide, including 807 in mainland China, 9 in Hong Kong, China, 1 in the United States, 141 in Europe, and 18 in Southeast Asia.
As a global ophthalmic healthcare group, Aier Eye Hospital currently adheres to a strategic approach that prioritizes domestic medical development while advancing both domestic and international operations in parallel. The group continuously introduces and integrates internationally advanced ophthalmic technologies and medical management concepts. Through a professional, scalable, and scientifically driven model, it promotes the development of China’s ophthalmology industry, striving to enhance the overall standard of eye care in China and extend its impact globally. Through continuous practice and by incorporating advanced international medical management experience, Aier has successfully developed a chain operation and management model tailored to China’s national conditions and market environment—known as the “tiered chain system.” This model improves the efficient utilization of core medical resources and aligns effectively with national healthcare reform policies such as “tiered diagnosis and treatment” and “two-way referral,” enabling the public to access high-quality and accessible medical services.
I. Important Information for Medical Examination Appointment
- After receiving the order confirmation email from health.ESDlife, Aier Eye Hospital (Shenzhen) will contact you within 1-2 business days during office hours to schedule your medical examination time and location. You may also contact Aier Eye Hospital (Shenzhen) at least one business day in advance to make an appointment (Tel: 400-6609-120; Whatsapp: 18925293372)
- Customers must present the original copy of their identification document, along with a printed order confirmation or proof of successful payment email for identity verification. Hospital staff will verify the customer’s name, date of birth, mobile number, and other details.
- For order rescheduling, please contact Aier Eye Hospital (Shenzhen) at least 3 business days in advance (Tel: 400-6609-120; Whatsapp: 18925293372).
- This package is valid for 1 month from the date of payment confirmation. Customers must complete the check-up within the validity period; otherwise, it will be considered expired.
- If Cantonese consultation services are required, please inform the customer service center at least 2 working days in advance so that an interpreter can be arranged (this service is free of charge).
II. Medical Examination Report Collection and Explanation
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Report Consultation Service: After completing all examinations included in the package, a specialist will provide a one-on-one professional consultation, offering a detailed explanation of the results along with personalized recommendations and medical advice based on your condition.
- On-site Report Collection: After the examination, you may collect most of your test reports on-site, along with a preliminary interpretation from the doctor.
III. Other Terms and Conditions
- The package is only applicable to first-time customers visiting Aier Eye Hospital (Shenzhen). All services included in the package are for one-time use only and cannot be redeemed in multiple visits.
- The package does not include costs for follow-up treatments, medications, or additional examinations.
- This package cannot be redeemed for cash, cannot be used in conjunction with other promotions, and is non-transferable and non-refundable once confirmed.
- In the case of special medical conditions (e.g., if further specialist examinations or treatments are required), the hospital reserves the right to charge additional fees.
- Aier Eye Hospital (Shenzhen) reserves the right of final interpretation and to amend the terms and conditions. The latest version shall be based on the official website.
IV. Disclaimer
In case of any dispute, health.ESDlife and Aier Eye Hospital (Shenzhen) reserve the right of final decision.
- All health checks/services are not intended for medical diagnosis or treatment. If you experience any signs of illness, you should immediately consult a qualified physician for diagnosis and treatment.
- This service/product is provided by the merchant. Health.ESDlife does not operate or provide this service/product. Health.ESDlife is not responsible for any errors, omissions, or delays related to this service/product, or for any loss, damage, injury, or legal proceedings arising from the use of this service/product. All claims or inquiries should be directed to the medical examination center or merchant providing the service.
