Our aim is to maximum the most of convenience in human life in order to give out the idea of actively managing health in long term.
Andesfit is the brand with creative and energetic characters, creating smart devices and making our own APP that let you can track and improve your health everyday in a simple way and targeting for long term health.
Delivery
We deliver to all Hong Kong addresses. Currently we only accept orders sent to Hong Kong via S.F. express. We will arrange the shipment within 2 working days after the order is confirmed. After delivery, we will send the tracking number via email so that customer can track the shipment. Goods will arrive at the SF Station in industrial / commercial area on the next working day. The delivery time of goods sent to non-industrial/ commercial area will arrive within 5 working days. Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather. (E.g., Christmas, New Year and Easter, No. 8 Gale or Storm signal, rainstorm warning signal)
Warranty
We offer warranty for 12 months commencing on the date of delivery. To obtain warranty service, please send an email introducing your name, purchasing date, location, and product problems to cs@andesfit.com or call Ms. Ng at +852 35951880. Our Customer Support team is available Monday through Friday from 9 AM - 1 PM and 2 PM - 6 PM (HKT) (holiday excluded). For any further questions, please send an email to cs@andesfit.com, we’ll get back to you as soon as possible.
*Warranty service is provided by ANDESFIT SYSTEM LIMITED.
