CITIZEN has been manufacturing watches since 1960. Through the manufacturing of small precision technology genes over the years, we continue to develop the popular small electronic equipment business, including printers, photo printers and calculators to help everyone's needs. In addition, with the aging of the global society, we believe that medical devices such as thermometers and blood pressure monitor can provide high-quality products for the new era of the public. We will continue to pay attention to society and "people" and strive to provide better products and services.
- Items sold are non-refundable.
- The products are supplied by Meds Care Company Limited
- If in case of any dispute, Meds Care Company Limited and health.ESDlife reserve the right of final decision.
- Free local delivery service will be provided upon transaction amount of Back/Citizen/Senteq products of HK$300. For spending less than HKD$300, HKD$60 delivery fee will be charged.
- We will arrange the shipment within 3 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
- The quality assurance for products should have at least 12 months validity from the date of receipt by the customer.
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.