E-Market 電氣集結

E-Market was established to provide electrical and electronic consumers with a wider and more affordable choice. We understand that consumer demand depends not only on price, but also on style, quality, after-sales service, etc. Our team has more than 20 years of professional experience in the electrical and electronic industry, and can quickly get close to the market and consumer needs. We are committed to providing high cost performance as the goal, providing customers with a convenient and considerate shopping experience to ensure value for money.

General Terms:

• Items sold are non-refundable.
• The products are supplied by E Market.
• If in case of any dispute, E Market and ESDlife. reserve the right of final decision.

Delivery Terms:

• Free local delivery service will be provided upon transaction amount of products of HK$3,000. For spending less than HKD$3,000, HKD$80 delivery fee will be charged or by self pick up.
• We will arrange the shipment within 3-5 working days after the order is confirmed. 
• Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
• All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

Self-Pick up:

• Please contact E-Market to make an appointment within 2 day after purchase
• Redemption date: within 30 days of purchase
• Redemption time: (Monday to Friday) 10:00 am-6:00 pm, (Saturday) 10:00 am-2:00 pm
• Store address: Rm E, 5/F, 23 - 31, Kung Yip Street, Mai Leun Industrial Building, Kwai Tsing, New Torritories
• Enquiries: 3996 9633
• Please make an appointment before pick up
• Please bring the health.ESDlife order confirmation email for verification
• If the customer does not pick-up or failed to deliver the goods more than 60 days after payment, the goods will be treated as abandonment. Parrot will not accept any recovery and compensation or refund of the goods

Exchange Policy:

• Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
• Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
• If any other defective or missing item is found, customers are required to keep the original receipt and contact E Market 電氣集結 Customer Service Department via the below channels within 3 days from the date of delivery.

Email:  info@emart.com.hk
Customer service hotline: 2668 3708