• Customers should register as “Mrs Club members” or Like “family.ESDlife” facebook page for any purchase of above products.
• Home delivery service is free when you spend HK$800 or more per order.
• Delivery service is only available in Hong Kong Island, Kowloon and New Territories (including Tung Chung, Ma Wan, Discovery Bay & Hong Kong International Airport).
Except areas: Cheung Chau, South Lantau Island, Lamma Island.
• Delivery service is not applicable to areas that cannot be reached directly by our vehicles.
• If no elevator service is available for premises, home delivery service will be made up to 3rd storey only (Counting from ground floor).
• Order will be dispatched as soon as possible. Normal delivery lead time will need 4-6 working days upon payment completion.
• All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
• To cancel the order, please contact our Customer Service at least by 24 hours before the delivery.
• The quality assurance for food products which the milk powder should have at least 9 months validity from the date of receipt by the customer.
• This offer cannot be used in conjunction with any other promotion offers.
• In case of any dispute, ESD Services Ltd. reserves the right of final decision.
• Items sold are non-refundable.
• Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
• If any other defective or missing item is found, customers are required to keep the original receipt and contact our Customer Service Department via the below channels within 3 days from the date of delivery.
E-mail address: firstname.lastname@example.org
Customer Service Hotline: (852) 3151-2288