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About

Gadget Monocle has been developed into a diversified lifestyle business in Hong Kong and established a reputation as a reliable retailer in the electronic products and home appliances market since 2012.

The rationale behind the name Gadget Monocle is to give some ideas for people to decorate their home and make their life beautiful and colorful.

We are committed to providing high quality lifestyle products as we believe what we are doing is all about inspiring people's everyday life. We strive to offer the most satisfied, caring and innovative shopping experiences for our customers by providing a diverse range of the most updated and latest products and services. We keep continuing to achieve the goal of excellence at every level.

Terms & Conditions

General Terms:

  1. Items sold are non-refundable.
  2. The products are supplied by Gadget Monocle.
  3. If in case of any dispute, Gadget Monocle and ESDlife. reserve the right of final decision.


Delivery Terms:

  1. With any purchase at Gadget Monocle, HKD$40 delivery fee will be charged.
  2. We will arrange the shipment within 1-14 working days after the order is confirmed. 
  3. Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
  4. All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

 

Exchange Policy:

  1. Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
  2. Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
  3. If any other defective or missing item is found, customers are required to keep the original receipt and contact Gadget Monocle Customer Service Department via the below channels within 3 days from the date of delivery.
    Email:  info@gadgetmonocle-hk.com
    Customer service hotline: 852-52360198

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