About
Since 2010, we have been focusing on the agency of mobile phone accessories and home appliances. We are the Hong Kong and Macau agents of international brands Momax / Dretec / ZAGG / Gear 4 / InvisibleShield / ZEOdigi, and most of them are exclusive agents, providing market integration , Promotion and marketing services. In the future, we will continue to introduce international products to consumers in Hong Kong and Macau.
"Every customer must be treasured" is our aim. We firmly believe that only through mutual trust/cooperation can we achieve a win-win situation for brand, retail and consumers.
Terms & Conditions
General Terms:
- Items sold are non-refundable.
- The products are supplied by Gamore.
- If in case of any dispute, Gamore and ESDlife. reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of products of HK$500. For spending less than HKD$500, HKD$30 delivery fee will be charged.
- We will arrange the shipment within 2-3 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact Gamore Customer Service Department via the below channels within 3 days from the date of delivery.
Email: info@galaxycom.hk
Customer service hotline: 53968268
Brands
