Health Gene Limited

Health Gene Limited is a personal healthcare service provider. We have developed an unique concept, which combines Advanced Imaging, Screening General and Genetic laboratory tests towards an unique health profile.

Health Gene Limited Terms and Conditions:

• The confirmation email will be sent to your e-mail address immediately after successful payment. Customers will be informed within 1-2 working days (Ultrasound is only available on Tuesday and Friday). Customers also can query your transaction in the next working days. General Enquiry Hotmail: 2736 6228.
• For customers aged 10 or above
  Guidelines (patients under 18 years old)
  A. Between ages 10 – 16
  (1) Accompanied by a parent/ legal guardian
       Signed parent/ guardian consent form, and proof of identity.
  (2) Without parent/ legal guardian present
       A Signed consent form from parent/ legal guardian and must be accompanied by an adult over  18.
  B. Between ages 16 – 18
      If neither parent is accompanying the youth, participants must carry a signed consent form from parent/ legal guardian.
• Health Checkup Package with 1 year validity. Registration must be completed within 1 year. Reservations are taken one month in advance. Invalid exceeds the period.

Report:

• Under normal circumstances, all medical reports will be ready around 12 working days (excluding Saturday, Sunday and public holiday). A delay in processing some requests due to the following reasons: 1. indicate the specific selective 2. Some items take more time for test
  A. Local / Oversea customers:
  (1) Face to Face Explanation
  (2) Call report (Self-pickup)
  (3) Call report & (*Post)
  
  *Post Fee
  a. Hong Kong
  - Local mail $15; Registration$30
  
  b. Mainland China, Macau
  - $50 post fee
  
  c. Overseas
  - $100 post fee

B. Mainland customers (Choose one)
(1) Face to Face Explanation
(2) *Courier (SF Express)

Remarks:

• Customers can get one free call or face to face explanation. Otherwise, customers would be charged an additional fee of $200.
• All medical records will be destroyed after 3 months. Please note an administration fee may be charged $100 for additional copies. We make no warranties regarding completeness of report copies.
• If they choose mailing report, then they do so at their own risk.
• All tests are not for the purpose of medical diagnosis or treatment.

Disclaimers:

1. All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes.   When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment. 
2. The Merchant is the service provider of this Service/Product.  ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product.  Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product.  Any claims and inquiries should be addressed to the respective Merchant.