Hin Sang aims to be your child care specialist, researches and develops a full range of child care health supplements and herbal extracts with advanced technology, especially for babies and children to fulfill various needs. With many years of experience and research, Hin Sang fully understands the needs of babies and children at different stages of life, intends to help babies and children to grow up healthily.
With professional knowledge and experience of medical doctors, Hin Sang continues to research and innovate products. We insist serious manufacturing and strict monitoring. Hin Sang also works in cooperation with renowned academic organizations, experts in western and traditional chinese medical science so as to optimize the quality and effectiveness of products.
Hin Sang has gained lot of support from customers by providing solid strength, excellent quality assurance and professional services. Hin Sang is a winner of many industry awards including the Most Favourable Premium TCM Brand Award by Hong Kong Chinese Medicine Industry Association and has been credited as a Hong Kong Famous Brand – Golden Brand. And as always, Hin Sang puts babies and small children as first priority and is committed to quality products and services.
General Terms:
- Items sold are non-refundable.
- The products are supplied by Hin Sang Hong Company Limited
- If in case of any dispute, Hin Sang Hong Company Limited and health.ESDlife reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of Hin Sang Hong products of HK$500. For spending less than HKD$500, HKD$100 delivery fee will be charged.
- We will arrange the shipment within 3-5 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Warranty:
- The quality assurance for products should have at least 9 months validity from the date of receipt by the customer.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.
