i-Smart

Acting and wholesale of renowned brands, including household goods, food, electronic products, etc. Over the years, the company has cooperated with Disney and Sanrio to produce a series of popular products, which has led to a boom in the market.

General Terms

1. Items sold are non-refundable.
2. The products are supplied by i-Smart.
3. If in case of any dispute, i-Smart and health.ESDlife. reserve the right of final decision.

Delivery

1. Free local delivery service will be provided upon spending HKD$400 on product sold by i-Smart. (Shipped within 7 working days)
2. For spending less than HKD$400, HKD$30 delivery will be charged.
3. Delivery service is only available in Hong Kong.
4. Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
5. As the packaging bag/carton will be included in the shipping cost and additional shipping may be required due to geographical reasons, the final shipping cost may differ from the initial quotation.
6. All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

Exchange Policy

• Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
• Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
• If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department within 3 days from the date of delivery.