About
The Hong Kong Society for Rehabilitation has established a social enterprise Livesmart in order to create employment opportunities and provide training for the disabled to contribute to the society again. Livesmart has dedicated to its purposes for 22 years and developed into 7 branches & an online platform.
Terms & Conditions
Delivery
- Postage pay on delivery
- Free shipping can be provide if order (excluded mask) above $400
- Ordered goods will be delivered in 4-7 working days after order confirmation.
- It is not excluded that the delivery time will be affected by the festival. Delivery service time will be delayed when the No. 8 Gale Signal Suspension or Black Rainstorm Warning is in effect. The first day, the second day and the third day of the lunar new year will be closed (no delivery).
- All orders are subject to final confirmation depending on the availability of the relevant goods. If the merchant fails to provide the goods on any order, health.ESDlife has the right to refuse to accept the order and will notify the customer by phone or email before delivery.
- The company fails to accurately provide the required information for reasons of force majeure (including but not limited to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any circumstances beyond the company's control), Wah Hong Convenience Store Limited and health.ESDlife will not assume any responsibility or compensation for goods or services.
- Wah Hong Convenience Store Limited will try its best to ensure that the goods are delivered to the address before the delivery date according to the address provided by you. If the goods are not successfully delivered after 60 days due to your reasons, the company reserves the right to refuse and refund the application.
Warranty
- You must check the goods you ordered for damage when you collect the goods. If the goods are found to be damaged (excluding those which are intentionally damaged), please inform the customer service department of the company within 7 days from the date of delivery to arrange for the replacement of the goods.
- Any return caused by non-destruction will not be accepted.
- The blood glucose test products in this store are guaranteed for 5 years.
- The blood pressure monitors in this store are guaranteed for 2 years.
- Except for blood glucose test products and blood pressure monitors, other items in this store are not subject to any maintenance.
> This Product is provided by Wah Hong Convenience Store Limited
> All photos are shown in promotional materials are for reference only, the real object should be considered as final.
> Should any dispute arise, Wah Hong Convenience Store Limited and health.ESDlife reserves the right of final decision
