Founded in 2004, Meinian Onehealth Healthcare Industry Holding Co., Ltd. (A-share: SZ002044, hereinafter referred to as "Meinian Health") is a prominent health examination and medical group in China in terms of scale and influence, with its headquarters in Shanghai. The company owns four major health examination brands: "Meinian Onehealth", "Ciming", "Ciming Aoya", and "MJ Health". As of the end of 2023, Meinian Health has established over 600 health examination centers in more than 300 cities across China, achieving full coverage of the mainland territory. With nearly 60,000 employees, including around 30,000 industry experts, medical staff, and branch support personnel, Meinian Health has provided professional health examination services to an average of 30 million people annually since its listing in 2015.
With health examinations as its core business, Meinian Health integrates health consultation, health assessment, and health management. Leveraging its nationwide network, tens of millions of customers, vast amounts of professional health big data, and a standardized medical and healthcare service system, it provides high-quality health management services for corporate and individual clients in areas such as professional prevention, precise screening, chronic disease management, and health insurance services. Meinian Health has significant influence in the field of preventive medicine.
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After receiving the email confirming successful payment from Health.ESDlife, Meinian Health will contact the customer to schedule the time and location for the body check within 1-2 working days during office hours. Customers can also make an appointment by calling Meinian Health at least one day in advance (Contact Number: +852 5630 7213).
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Upon arrival, the staff of Meinian Health will verify the customer's name, date of birth, mobile number, and the email confirming successful purchase from Health.ESDlife.
- If you need to reschedule an order, please callt +852 5630 7213 at least one day in advance.
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The validity period of the health check packages is 3 months.Customers must undergo the relevant checkup within 3 months from the date of confirmed payment. After expiration, it will be considered void.
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During the health check, if you encounter a doctor who does not speak Cantonese, Meinian Health can arrange for medical staff to accompany and provide translation services.
II. Retrieval and Explanation of Report
- The language of the checkup report is Simplified Chinese.
- The health check report will be completed within 5-7 days after the check and the customer will be notified via SMS. Customers can choose the following methods to view the health check report:
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Provide an email address in advance, and Meinian Health will send the report to the customer's email address after completion;
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Provide a mailing address in advance, and Meinian Health will mail the report after completion, with the postage to be paid by the recipient (can be sent to Hong Kong and Macau regions);
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Collect the report at the health check center after completion, with a printing fee of 10 RMB;
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Search for the "Meinian Health" mini-program on WeChat, click to check the report, enter personal information, and then proceed to check.
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- After the health check report is issued, customers can schedule a doctor to explain the report through the following channels:
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WeChat explanation: Customers need to schedule a specific time at least one day in advance (appointment contact number: +852 5630 7213), the doctor will add the customer's WeChat and contact the customer through WeChat to interpret.
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Telephone explanation: Customers need to schedule a specific time at least one day in advance (appointment contact number: +852 5630 7213), the doctor will proactively contact the customer at the scheduled time.
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Face-to-face explanation: Customers need to schedule a specific time at least one day in advance (appointment contact number: +852 5630 7213), customer should go to the health check center at the appointed time to listen to the doctor's face-to-face explanation.
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III. Disclaimer
In case of controversy, health.ESDlife and Meinian Health reserve the right of final decision.
- All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment.
- The Merchant is the service provider of this Service/Product. ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product. Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.
