About

華人藥業成立於1988年,旗下有樂道及扶正氣,創辦人學貫中西醫學,致力秉承中國醫藥學五千多年來的傳統精髓,同時亦以現代的科研技術利用嚴謹的西方醫學標準,致力研製高品質的現代保健產品。多年來與本港大學和科研機構合作,並且定期抽樣將產品送交香港政府認可檢測機構進行「產品安全性」測試程序,包括「農藥殘餘」、「重金屬」、「微生物」等多種測試。華人藥業產品針對預防各健康問題,希望能夠帶給一家大小也合用的產品。

Terms & Conditions

General Terms:

  • Items sold are non-refundable.
  • The quality assurance for products should have at least 12 months validity from the date of receipt by the customer.
  • The products are supplied by Chinese Pharmaceuticals (HK) Co., Ltd.
  • If in case of any dispute, Chinese Pharmaceuticals (HK) Co., Ltd. and Health.ESDlife reserve the right of final decision.

 

Delivery Terms:

  • Free local delivery service will be provided upon transaction amount of Chinese Pharm products of HK$800. For spending less than HKD$600, HKD$50 delivery fee will be charged.
  • We will arrange the shipment within 3 working days after the order is confirmed. 
  • Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
  • All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

 

Exchange Policy:

  • Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
  • Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
  • If any other defective or missing item is found, customers are required to keep the original receipt and contact Chinese Pharm Customer Service Department via the below channels within 3 days from the date of delivery.
    Email: crmsa@chinesepharm.com.hk
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