Optical 88

Founded in 1988, OPTICAL 88 has been rooting in Hong Kong for over 30 years and now owns the largest professional optical retail network. We pursue perfection and excellence by enhancing our service and expanding the business over years. Other than the well-known eyewear retail business, we have established Professional Eyecare and Hearing Care Centres where various comprehensive examinations and assessments are designed for you and family of all ages, including Comprehensive Eye Examination, Myopia Control Consultation, Progressive Lens Experience and Hearing Assessment, etc.

Vision Care
We value your vision health. As a leader of the industry, OPTICAL 88 Professional Eyecare Centre provides you various eye examinations. For example, Comprehensive Eye Examinations detect early signs of general eye diseases; Myopia Control Consultations provide professional advices and feasible treatment for children who suffer from short-sightedness at early age to prevent rapidly progressing myopia.

Hearing Care
Vision and hearing are equally important. Good hearing ability is vital for building good communications and relationships with families and friends. To raise public awareness of hearing health, we have founded OPTICAL 88 Hearing Care Centre. With the advanced audiological equipment, Hearing Assessment and Hearing Aids Evaluation are served to preserve you and your family’s hearing so as to embrace every beauty in your life!

Terms and Conditions:

• A confirmation email will be sent to customer immediately after successful payment and Optical 88 will email the e-redemption letter to the registered email address within 2 working days. The customer is required to make an appointment in advance after receiving the e-redemption letter. Please refer to the letter for our centres’ contact information.
• Redemption of hearing examination is only applicable in Optical 88 Hearing Centres in Hong Kong; Redemption of eye examination is only applicable in Optical 88 Professional Eyecare Centres in Hong Kong.
• This e-redemption letter can only be used once.
• Once the order is confirmed, it is not allowed to change the ordered plan or refund.
• Appointment is required for eye examination and hearing assessment. If rescheduling is needed, minimum 24 hours advance notice is required (excluding public holidays as observed in Hong Kong). Optical 88 Ltd. reserves the right to refuse rescheduling within 24 hours and the e-redemption letter will be treated as redeemed.
• This e-redemption letter and identity card shall be presented prior to the hearing assessment on the appointment day.
• In the event of any disputes, the decision of Optical 88 Ltd. and health.ESDlife shall be final.

Guidelines for patients under 18 years old

• All children under age of 16 must be accompanied by a parent or legal guardian
• For children aged 16 -17, if neither parent nor legal guardian is accompanying the youth, advance notice on the contact information of parent or legal guardian is required.

Validity

• The redemption will be valid for 3 months starting from the date of payment.

Eye examination report

• Under normal circumstances, eye examination reports will be ready around 10 working days (excluding Saturday, Sunday and public holidays). Customers can collect the report in any appointed Professional Eyecare Centre or Optical 88 store.
• Customers should authorize a nominee to collect the eye examination report on their behalf. Authorization letter, ID card copy and signature of the nominee are required for collecting report.

Remarks for eye examination report

• All eye examination reports will be destroyed after 12 months if it is not collected
• Customers should keep their reports properly. An administration fee will be charged ($100 per report) for re-issue of the report.

Hearing test result explanation

• Hearing test results will be explained during the appointment. Our professionals or audiologist will recommend appropriate solutions according to every individual’s needs and preferences. No report will be provided.

Disclaimers:

1. All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes.   When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment. 
2. The Merchant is the service provider of this Service/Product.  ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product.  Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product.  Any claims and inquiries should be addressed to the respective Merchant.