About
Terms & Conditions
*In order to support this charity activity, all kind of promotion / discount code & or eDollars cannot be used.*
Terms & Conditions
- All images are for reference only. Product color may vary and real product color should be considered as final.
- All orders will be processed on a first-come-first-served basis and are subject to stock availability.
- Order quantity, delivery or redemption location per order cannot be changed after successful payment.
- If you are not satisfied with the gifts, please call Orbis for arranging gift return within 7 days from collection date and we will assist you for exchange of goods. Returned gifts should remain intact with original packing materials.
- Please place the order before September 4, 2020 to ensure that your gift can be delivered before Mid-Autumn Festival.
- No paper or plastic bags are provided.
- Merchandise Sales are not tax deductible.
- Please note that delivery may be delayed during inclement weather (e.g. typhoon, black rainstorm signal, etc).
Local Delivery
- Free local delivery service will be provided upon transaction amount of Orbis’s product over $1,500 within an order. For spending less than $1,500, $100 delivery fee will be charged.
- Upon placing the order, courier company will inform the recipient about the delivery date and time via SMS within 14-19 days. Please provide your mobile number. Orders will be delivered by courier between 9am to 6pm from Monday to Saturday. No delivery service is available on Sunday and public holidays. No designated delivery date and time is allowed.
- Please provide office address and office hours for delivery arrangement.
- Delivery service is not available for areas including Tung Chung, Ma Wan, Sai Kung, Discovery Bay, outlying Islands, Airport, restricted areas and PO Boxes.
- In case of unsuccessful delivery, your gift has to be collected at designated redemption center. Delivery charge will not be refunded under this circumstance.
- Do not make any payment to courier upon collection.
- All order received on or before September 4, 2020, will be delivered by September 29, 2020.
- Should there be any enquiry about the delivery, please contact ORBIS directly at 2595 0263 / 2877 9373 during office hours for follow up.
The products are supplied by Orbis and are non-refundable.
If in case of any dispute, Orbis and health.ESDlife reserve the right of final decision.