About
"PATROLLER is a multi-brand lifestyle enrichment retailer for international consumers. With our PATROLLER platform we aim to make your shopping experience more convenient than ever before.
PATROLLER provides a wide range of products from all over the world, ranging from cameras, entertainment, electronics, home appliances and health products. The one thing all products have in common is their superior quality.
By combining a diverse portfolio of premium quality products with a user friendly customer platform, we hope that you will find shopping with us a truly enjoyable experience."
Terms & Conditions
General Terms:
- Items sold are non-refundable.
- The products are supplied by Patroller International Company Limited
- If in case of any dispute, Patroller International Company Limited and ESDlife. reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of products of HK$400. For spending less than HKD$400, HKD$50 delivery fee will be charged.
- We will arrange the shipment within 3-5 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact Patroller International Company Limited Customer Service Department via the below channels within 3 days from the date of delivery.
Email: info@patroller.com.hk
Customer service hotline: 2115 9029
Brands
