About
Terms & Conditions
General Terms
- Items sold are non-refundable.
- The products are supplied by Clearbridge Medical Center
- If in case of any dispute, Clearbridge Medical Center and Health.ESDlife reserve the right of final decision.
Delivery Terms
- Free local delivery service will be provided upon transaction amount of Clearbridge Medical Center products of HK$500. For spending less than HKD$500, HKD$40 delivery fee will be charged.
- We will arrange the shipment within 5-7 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, Health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Exchange Policy
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact Clearbridge Medical Center Customer Service Department within 3 days from the date of delivery.
Disclaimers
The Merchant is the service provider of this Service/Product. ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product. Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.
