About

The Superfood Lab is a way to escape bad habits and introduce new and fresh ways of staying healthy with the ‘World’s Most Amazing Food’ and ingredients! Foods and ingredients without
additives or preservatives encase their natural invigorating nutritional value. The Superfood Lab strives on introducing natural nutritional value to communities and families. Our website is accessible and has tasty recipes which are the building blocks to a health conscious lifestyle.

Our products are the most nutritious with a high levels of antioxidants and no additives, a 100% natural and easy for every individual’s system to absorb by living up to our targets of nutritional “Raw Foods”. We believe you are what you eat, so we strive to keep our ingredients as natural as they can be while being lip-smackingly delicious! By sourcing the freshest and organic ingredients, The Superfood Lab prides itself as being the core clean eating brand; where healthy meets deliciousness with the” World’s Most Amazing Food’.

Terms & Conditions

General Terms:

  • Items sold are non-refundable.
  • The products are supplied by Superfood Lab (Bear We Can Limited).
  • If in case of any dispute, Superfood Lab (Bear We Can Limited) and health.ESDlife reserve the right of final decision.

 

Delivery Terms:

  • Free local delivery service will be provided upon transaction amount of Superfood Lab (Bear We Can Limited) products of HK$400. For spending less than HKD$400, HKD$50 delivery fee will be charged.
  • We will arrange the shipment within 1-3 working days after the order is confirmed. 
  • Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
  • All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

 

Warranty:

  • The quality assurance for products should have at least 12 months validity from the date of receipt by the customer.

 

Exchange Policy:

  • Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
  • Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
  • If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.
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