About
Trendy Trading (HK) Ltd is 3M Water Filtration, Air Purifier and Paper Shredder Authorized Distributor, also the other electrical brand dealers, we provide high quality original goods and excellent services for our customers search for a variety of products, we ensure that our custoemrs have a simple and satisfactory on-line shopping experience to take care of all their smart living needs.
Terms & Conditions
General Terms:
- Items sold are non-refundable.
- The products are supplied by Trendy Trading (HK) Ltd
- If in case of any dispute, Trendy Trading (HK) Ltd and ESDlife. reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided for 3M items (excluded Tung Chung, Ma Wa and Discovery Bay).
- When selecting Delonghi, Tefal products (excluding dehumidifier) , delivery options are as follow:
*SF to pay (restricted to HK)
* Kwun Tong self pick up point (Rm 708, 7/F, Hewlett Centre, 54 Hoi Yuen Road, Kwun Tong, Kowloon - Please call 35989422 to book for order pick up)
* +$80 Express Delivery (General Area)
* +$200 Express Delivery (Tung Chung, Ma Wa and Discovery Bay) - We will arrange the shipment within 7-10 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact Trendy Trading (HK) Ltd Customer Service Department via the below channels within 3 days from the date of delivery.
Email: accdept.ar@tthkl.com.hk
Customer service hotline: 35989422 / 35989411
