Zhuhai Aole Hospital, affiliated with Aole Medical Group, was officially established in 2018. Located on Qinglv South Road in Zhuhai, the "City of a Hundred Islands," the hospital is adjacent to Jiuzhou Port and separated from Macau by only a narrow strait. The surrounding environment is elegant, scenic, and easily accessible. The hospital covers an area of 5,000 square meters, with over 3,000 square meters dedicated to medical facilities. It currently has over 90 medical staff, including 18 with senior professional titles. The hospital is equipped with over 110 pieces of advanced medical equipment from both domestic and international sources, including a Siemens spiral CT scanner, Olympus electronic gastrointestinal endoscopes, Philips color Doppler ultrasound, French Eagle (human function scanner), Dirui biochemical analyzer, and Roche chemiluminescence analyzer. Zhuhai Aole Hospital is structured as a comprehensive hospital, with clinical departments including internal medicine, surgery, gynecology, traditional Chinese medicine, ENT, medical imaging, and laboratory medicine, as well as an inpatient department. Its main services include digestive endoscopy, traditional Chinese medicine rehabilitation, and health checkups.
I. Important Notes for Medical Examination Appointment
1. After completing the order and payment through an online platform (such as health.ESDlife), customers will receive an order confirmation email. Zhuhai Aole Hospital Medical Examination Center will call the customer within 1-2 business days during office hours (Monday to Friday 8:00-12:00, 14:00-17:00; Saturday 8:00-12:00, closed Sunday and Saturday afternoons) to confirm the examination time and related matters. Customers can also make an appointment proactively, but must contact the center at least 1 business day in advance (Consultation hotline: +86 0756-3363015; WeChat/Backup phone: +86 13392538403).
2. When arriving at the hospital for the medical examination, customers must present their personal identification (Home Return Permit, Residence Permit, ID Card) and the order confirmation email (electronic or paper copy is acceptable). Staff will verify the name, date of birth, mobile phone number, etc., and arrange the medical examination after confirmation.
3. To reschedule an order, please contact the medical examination center at least one business day in advance using the contact information above. No additional fees will be charged for rescheduling.
4. The medical examination plan is valid for 3 months from the date of payment confirmation. Customers must complete the medical examination within this period. Failure to complete the examination within the specified period will result in automatic cancellation without refund or extension.
5. Medical staff at the medical examination center can provide services in Cantonese and Mandarin. If a doctor is unable to communicate in Cantonese, a dedicated interpreter will be arranged to ensure smooth communication. 6. In the event of any discrepancies or conflicts between the Traditional Chinese, Simplified Chinese, and English versions of the hospital's official website or online platform, the Chinese version shall prevail.
II. Medical Examination Report Collection and Interpretation
1. The medical examination report is in Simplified Chinese and supports both electronic (PDF format) and paper formats.
2. Report Issuance Time: For standard medical examination packages, reports are completed within 7 business days. The hospital will notify clients of the report progress via SMS. Clients can choose the following methods to collect the report:
a. Pre-registered email address: The report will be automatically sent to the pre-registered email address upon completion. If you need to add an email address, please call +86 13392538403 to apply;
b. Mail delivery: Provide your detailed email address, and the hospital will send the report via SF Express (10666666002) with collect on delivery;
c. In-person collection: Bring your original ID card to the medical examination center reception to collect the report, or check the electronic report through the hospital's official WeChat account (the electronic report will be available 2 business days later than the paper report). 3. Report interpretation service requires advance booking. Clients can choose from the following methods: d. Telephone interpretation: Appointments must be made at least one business day in advance via the consultation hotline (+86 0756-3363015) or WeChat (+8613392538403). The doctor will contact the client at the agreed time. For appointments made at least one business day in advance, clients must go to the medical examination center at the agreed time for a face-to-face report interpretation by a professional doctor. Interpretation address: 1st Floor, Zhuhai Aole Hospital Medical Examination Center, No. 318, Qinglv South Road, Xiangzhou District, Zhuhai City, Guangdong Province (opposite Jia Hua Gas Station).
III. Disclaimer
In case of any dispute, Zhuhai Aole Hospital reserves the right of final interpretation.
1. All physical examination services are for health status assessment and disease screening purposes only and do not constitute a basis for medical diagnosis or treatment. If any abnormalities or signs of disease are found after the physical examination, you should promptly consult a licensed physician at a regular medical institution for further diagnosis and treatment.
2. The physical examination service is provided independently by Zhuhai Aole Hospital. Partnering platforms (such as health.ESDlife) only provide appointment channels and do not participate in the service operation. Partnering platforms are not liable for errors, omissions, delays, or losses, damages, or legal disputes caused by the client's own reasons. Clients must directly negotiate with Zhuhai Aole Hospital to handle related requests.
3. Clients must truthfully disclose their health status (such as medical history, medication history, pregnancy status, etc.). If abnormal examination results or examination risks result from concealing information, the client shall bear the responsibility. 4. The results of the physical examination are only valid for the sample examined in this examination. Due to factors such as the testing time and physical condition, potential disease risks cannot be completely ruled out. The hospital does not assume any responsibility for any deviations in the results.
