Zhuhai Yihe Hospital is a modern, second-level comprehensive hospital integrating medical treatment, prevention, rehabilitation, healthcare, and health management. It focuses on developing "Health Management Center, Chronic Disease Management Center, Geriatric Disease Treatment Center, and Rehabilitation Medicine Center" as its key specialty disciplines, aiming to be a first-class hospital in Guangdong Province, a nationally renowned hospital, and an internationally leading hospital. Zhuhai Yihe Hospital will always adhere to the principle of "patient-centered and quality-oriented" in its operations, relying on a modern, refined, and data-driven management system to continuously improve its discipline development and medical service capabilities, deepen the reform of the medical and health system, safeguard the health rights of the people, and wholeheartedly provide high-quality medical and health services to the public. It is a national second-level comprehensive hospital and a designated medical institution for Zhuhai City's basic medical insurance.
I. Important Information for Medical Examination Appointment
• After receiving the confirmation email from health.ESDlife, the medical center will contact you within 1-2 business days during office hours to schedule your medical examination time and location. You may also contact the medical center at least 1 business day in advance to make an appointment (Tel: 0756-3256123; WeChat: 18926930680).
• Upon arrival, medical center staff will verify your name, date of birth, mobile phone number, and the confirmation email from health.ESDlife.
• For order rescheduling, please contact the medical center at least 1 business day in advance (Tel: 0756-3256123; WeChat: 18926930680).
• The medical examination plan is valid for 3 months. You must undergo the examination within 3 months (starting from the date of payment confirmation); otherwise, it will be invalid. • During the medical examination, if the doctor does not speak Cantonese, the medical center can arrange for medical staff to accompany and provide translation services. • If there are any discrepancies or inconsistencies between the Traditional Chinese, Simplified Chinese, and English versions of the merchant page and the medical examination plan page, the Traditional Chinese version shall prevail.
II. Medical Examination Report Collection and Explanation
· The medical examination report is in Simplified Chinese.
· The medical examination report will be completed within 10 working days after the examination. Clients can choose the following methods to view the report:
1. Provide your email address; the medical center will send the report to your email address after completion.
2. Provide your mailing address; the medical center will mail the report after completion, with postage to be paid upon delivery (delivery to Hong Kong and Macau is available).
· After the medical examination report is completed, clients can schedule a doctor's explanation of the report. Clients can choose the following channels:
1. Telephone explanation: An appointment must be made at least one working day in advance (contact number: 0756-3256123; WeChat: 18926930680). The doctor will contact the client at the scheduled time. 2. In-person consultation: Appointments must be made at least one business day in advance (Tel: 0756-3256151; WeChat: 18926930680). Clients undergoing physical examinations should arrive at the medical center at the appointed time for an in-person consultation with the doctor. If you wish to schedule an in-person consultation, the following locations are available: i. Address: General Practice Clinic, Outpatient Department, Zhuhai Yihe Hospital
III. Disclaimer
In case of any dispute, health.ESDlife and the medical center reserve the right of final decision.
1. All health checkups/services are not intended for medical diagnosis or treatment. If you experience any signs of illness, you should immediately consult a qualified physician for diagnosis and treatment.
2. This service/product is provided by the merchant. Health.ESDlife does not operate or provide this service/product. Health.ESDlife is not liable for any errors, omissions, or delays related to this service/product, or for any loss, damage, injury, or legal proceedings arising from the use of this service/product. All claims or inquiries should be directed to the medical center or merchant providing the service.
Important Notes for Physical Examination: Blood tests and abdominal ultrasound require fasting for 8-12 hours; women should avoid their menstrual period; please bring your previous medical records and imaging reports for doctor's comparison;
Personnel Change: Orders are for the registered owner only and cannot be transferred or resold to others;
Invoice Issuance: You can apply for an electronic invoice online after payment. Once submitted, invoice information cannot be modified arbitrarily;
After-sales Consultation: For inquiries regarding appointments, reports, or rescheduling, please call our dedicated customer service hotline. We provide normal service on weekdays, with delayed responses on holidays.
