Zhuhai Yihe Hospital is a modern, second-level comprehensive hospital integrating medical treatment, prevention, rehabilitation, healthcare, and health management. It focuses on developing "Health Management Center, Chronic Disease Management Center, Geriatric Disease Treatment Center, and Rehabilitation Medicine Center" as its key specialty disciplines, aiming to be a first-class hospital in Guangdong Province, a nationally renowned hospital, and an internationally leading hospital. Zhuhai Yihe Hospital will always adhere to the principle of "patient-centered and quality-oriented" in its operations, relying on a modern, refined, and data-driven management system to continuously improve its discipline development and medical service capabilities, deepen the reform of the medical and health system, safeguard the health rights of the people, and wholeheartedly provide high-quality medical and health services to the public. It is a national second-level comprehensive hospital and a designated medical institution for Zhuhai City's basic medical insurance.
I. Instructions for scheduling a physical examination
- After receiving the order confirmation email from health.ESDlife, the medical center will contact the customer within 1-2 business days during office hours to schedule a physical examination. Customers may also contact the medical center at least 1 business day in advance to schedule an appointment (Tel: 0756-3256123; WeChat: 18926930680).
- Upon arrival, the medical center staff will verify the customer's name, date of birth, mobile phone number, and the email address confirming the successful order from health.ESDlife online shopping platform. For order rescheduling, please contact the medical center at least one business day in advance (Tel: 0756-3256123; WeChat: 18926930680).
- The physical examination plan is valid for 3 months. Customers must undergo the relevant examination within 3 months (starting from the date of payment confirmation). Otherwise, it will be invalid.
- If a doctor does not speak Cantonese during a medical examination, the medical center can arrange for medical staff to accompany the patient and provide translation services.
- If there are any discrepancies or inconsistencies between the Traditional Chinese, Simplified Chinese, and English versions of the merchant page and the health checkup plan page, the Traditional Chinese version shall prevail.
II. Obtaining and Explaining the Medical Examination Report
- The medical examination report is in Simplified Chinese.
- The medical examination report will be completed within 10 working days after the examination. Clients can choose the following methods to view the report:
1. Provide your email address; the medical center will send the report to your email address after completion.
2. Provide your mailing address; the medical center will mail the report after completion, with postage to be paid upon delivery (delivery to Hong Kong and Macau is available). - After completing your medical examination report, you can schedule a doctor's explanation of the report. Clients can choose from the following methods:
1. Telephone Explanation: Please schedule a specific time at least one business day in advance (Tel: 0756-3256123; WeChat: 18926930680). The doctor will contact you at the scheduled time.
2. In-Person Explanation: Please schedule a specific time at least one business day in advance (Tel: 0756-3256151; WeChat: 18926930680). Clients will need to attend the consultation at the medical center at the scheduled time. For in-person explanations, the following location is available:
Address: General Practice Clinic, Zhuhai Yihe Hospital Outpatient Department
III. Disclaimer
- In case of any dispute, health.ESDlife and Zhuhai Yihe Hospital reserve the right of final decision. 1. All health checkups/services are not intended for medical diagnosis or treatment. If you experience any signs of illness, you should immediately consult a qualified physician for diagnosis and treatment. 2. This service/product is provided by the merchant. Health.ESDlife does not operate or provide this service/product. Health.ESDlife is not responsible for any errors, omissions, or delays related to this service/product, or for any loss, damage, injury, or legal proceedings arising from the use of this service/product. All claims or inquiries should be directed to the medical examination center or merchant providing the service.
- Important notes for physical examination: Fasting for 8-12 hours is required for blood tests and abdominal ultrasound; women should avoid their menstrual period; bring your previous medical records and imaging reports for doctors to compare.
