Doulton Dalton M12 Series DCP203 + BTU2501 & FRC9B04 Double Element Countertop Water Filter [Original Licensed]

Q: When should I replace the Doulton water filter?

A: For a family of four, we recommend replacing the filter element every six months.

If you notice a drop in water flow (the speed of water coming out of the faucet) before 6 months, remove the filter and clean it with a stiff brush. You can clean the filter as needed without compromising performance.

https://www.youtube.com/watch?v=94XKM4n5qCQ

Q: Are all ceramic water filters the same?

A: Absolutely not. Doulton Water Filter is the original manufacturer of ceramic filters, a trusted brand worldwide. We've been updating our filter designs since 1826. We are a UK ISO certified company providing independent and regularly tested water filters. Accredited by NSF, WRAS, Lucideon and more.

Q: What causes water to harden?

A: The hardness is caused by calcium carbonate or metal salts in the water. Hard water is completely safe to drink, but hard water contains less calcium carbonate, so it doesn't lather as freely as soap does like soft water.

Q: Why does total dissolved solids increase when I use a Dalton water filter?

A: With a Doulton water filter, the healthy mineral content of the water increases, resulting in a slight increase in the total dissolved solids in the water.

Q: Why does the pH of drinking water rise when using ceramic filters?

A: With a Dalton water filter, the healthy mineral content of the water increases, resulting in a slight increase in the pH of the water.

Q: How do I know when to replace the filter?

A: On average, a family of four uses about 8 liters of water per day for cooking and drinking. Therefore, the life of the filter can be estimated based on 10 liters of water per day for four people‧

Q: Are all Daltons plastics BPA free?

A: Yes, all Doulton and British Berkefeld plastics are BPA free food grade polypropylene.

We also offer stainless steel systems, catering to those who wish to avoid plastic.

Q: When I replace the EcoFast® filter element, do I also need to replace the plastic housing and tubing?

A: No, you don't need to replace the filter housing, you just need to replace the ceramic filter inside the plastic housing. understand more:

https://www.youtube.com/watch?v=hq_f-yiCFuM

Q: When I replace the dual-element water filter and water filter element, can I choose a different water filter element than before?

A: Absolutely. When you replace a dual-cartridge water filter, you can also replace the filters of other water filters.

You can choose from water filter elements for scale, chlorine, fluoride, sediment and nitrate contamination.

Q: Will my filter remove arsenic?

A: Water filters cannot filter arsenic from water.

Q: Are my filters resistant to Legionella?

A: The ceramics in our filters form a physical barrier to bacteria, blocking their path. Our water filters are also trusted brands around the world. However, Legionella bacteria can slowly regenerate downstream of the filter, so immediate disinfection is necessary if a filter is suspected of having Legionella bacteria.

Q: Can my filter filter filter nitrates?

A: Yes, our over-counter and under-counter dual-cartridge water filter systems can filter nitrates.

Q: Can my filter filter filter estrogen and synthetic estrogen?

A: Yes, the activated charcoal in the filter can reduce estrogen and synthetic estrogen in drinking water.

Q: What minerals will be added to the water using a Doulton filter?

A: The mineral content of your water will depend on where you live. Doulton water filters will leave healthy minerals in your filtered water while filtering out bacteria and pathogens.

Q: Will my filter remove manganese?

A: The filter element does not remove manganese.

Q: Will my filter remove fluoride?

A: Yes, our over-counter and under-counter dual-cartridge water filter systems can filter fluoride. Learn more here.

https://doulton.com/fluoride-reduction-cartridges.html

Q: Will my filter remove chloramines?

A: Our ceramic filters are capable of removing chlorine and monochloramine, improving the taste and smell of drinking water.

Q: Will my filter element remove aluminum?

A: Our ceramic filters remove particulate aluminum. >99.99% particulate aluminium will be removed at 0.9 microns / >99.99% particulate aluminium will be removed at 0.5 to 0.8 microns. Filtration is not suitable for dissolved aluminum.

Q: Will my filter remove limescale?

A: Yes, our over-counter and under-counter dual-cartridge water filter systems can filter limescale. Learn more here.

https://doulton.com/limescale-reduction-cartridges.html

Q; How to clean the ceramic filter candle?

A: We recommend gentle cleaning with a scouring pad until the ceramic is clean again.

It is recommended to use rubber gloves for cleaning, do not use soap or detergent.

Make sure the end of the plastic holder does not come into contact with unfiltered water.

Q: How do I know when my ceramic filter element needs cleaning?

A: When your water flow (the speed of the water coming out of the faucet) decreases, it may be time to clean the water filter.

Q: Why does my ceramic filter change color?

A: This is good news - your filter is doing its job! These discolored substances are attached to the surface of the filter and removed from your drinking water.

Q: My ceramic filter seems to clog frequently; is it functioning properly?

A: Without a doubt, this means that your ceramic filter has successfully blocked many of the dirt and bacteria that were originally present in your drinking water. If you find that your filter is clogged frequently, consider using our DUAL system with a sediment pre-filter, which can help stop clogging.

Q: Does the filter element need to be sterilized after cleaning?

A: No need to sterilize, all our filters have built-in bacteria suppression.

Q; How to keep the inside of the filter housing clean?

A: The best way to clean the filter housing is to unscrew the filter body from the head and wipe the surface and interior of the body with a soft cloth moistened with warm water. You can do this when changing the water filter.

Q: What happens if I leave the filter idle for a while?

A: If you leave the filter idle for a while, you may notice that your drinking water becomes "flat" or "stale." To clear this problem, simply run the filter tap for five minutes.

Q: Why has my water flow decreased?

A: Your filter may need cleaning.

https://www.youtube.com/watch?v=94XKM4n5qCQ

Q: Can I recycle old ceramic filters?

A: You can recycle the plastic support and compost the old filter element, or use it to help drain the bottom of the plant pot.

We recommend using a hammer to remove the plastic bracket from the filter element with light pressure. Then, cover the ceramic with an old rag and lightly break it into small pieces with a hammer.