Delivery Service is only restricted to Hong Kong (excluding islands, Ma Wan, Discovery Bay, closed area and locations without elevator) and PO Box address is not accepted.
General industrial and commercial areas and residential areas (large estates and housing estates including: Tung Chung): Buy Good Luck products totaling HK $ 350, you can enjoy free local delivery service. If the total bill is less than HK $ 350, a shipping fee of HK $ 50 will be added.
Areas where services are not provided (including but not limited to the following areas):
Islands District: Lantau (except Tung Chung), Ma Wan, Discovery Bay, Peng Chau, Hei Ling Chau, Lamma Island, Po Toi Island, Cheung Chau, Ngong Ping, Hong Kong International Airport, etc.
Saigon District: Saigon City Center, Baisha Bay, Saigon Islands, etc.
As well as all restricted areas, port areas, Disney, Ocean Park, village houses and low-density residential areas.
Ordered goods will be delivered in 3-5 working days after order confirmation
Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather. (E.g., Christmas, New Year and Easter, No. 8 Gale or Storm signal, rainstorm warning signal)
If there is no recipient to receive the ordered goods and the order is not successfully delivered, Good View Fruits can reschedule delivery again. However, there will be an extra handling charge of HK$150 and extra delivery fee to Special Area
All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
- The quality of fresh food may vary with their arrival batches.
- The weight and size of the product may vary according to the season of harvesting and other circumstances.
- Customers are responsible to check the condition of goods received at the time of delivery.
- Regarding for all re-fund and product exchange arrangement, please prepare and send all necessary information including order number, problem details, photo and etc, to below health.ESDlife customer service within 1 working days. The report after the above-mentioned timeframe will not be entertained.
Email: firstname.lastname@example.org / ESDlife customer service hotline: (852) 3151-2288
- All Fresh Items sold are non-refundable.
- The products are supplied by Good View Fruits Company Limited.
- If in case of any dispute, Good View Fruits Company Limited and health.ESDlife reserve the right of final decision.