Envirosafe Air-catalyst and Chitin catalyst VOCs Removal Service

Delivery Areas and Shipping Fee:

• Free delivery for purchase of HK$650 or above.

• Purchase for less than HK$650, a delivery fee of HK$50 will be charged.

• Delivery Service is only restricted to Hong Kong (excluding islands, closed area and locations without elevator).
• PO Box or Hotel address is not accepted.
• For all order ship to special area, an extra cost will be requested by delivery man(cash only).
  Ma Wan: $300
  Discovery Bay: $500

Delivery Time and Conditions:

• Ordered goods will be delivered in 4-5 working days (Mon to Fri, except for Public Holidays) after order confirmation. Delivery time is 9am-6pm.
• Honour Envirosafe will contact customers to confirm the delivery date and time before delivery. 
• Delivery service may be canceled or delayed due to weather, traffic, district or other factors and the delivery will be soon re-arranged.
• In case your ordered items are not available, or your order is rejected, Honour Envirosafe will inform you by phone call or email for further arrangement.

Warranty:

• One year service is provided from the date of purchase.
• This warranty does not cover routine inspection/filter replacement and cleaning (upon client’s request).
• This warranty does not cover any damages caused from alterations, accident, mice or abuse.
• Unsuitable environment/extremely poor air quality and improper installation, wear and tear damage due to normal use.
• The company is entitled to discontinue the warranty period if product has been serviced or tempered with by unauthorized personnel.
• This warranty excludes transportation packing and delivery charges.

VOCs Removal Service Normal Conditions:

• After order placed and confirmed, Honour Envirosafe Tech will contact the customer to confirm the appointment details within 1 to 2 working days. Customers can also contract Honor Envirosafe Tech to make the appointment by phone.
• Customers should inform Honor Envirosafe Tech 2 working days in advance for any amendment of the service appointment.
• Catalysts that can't be sprayed include metal surface, tile surface, glass surface, marble surface, mirror surface, and rubber surface.
• Customer needs to ensure the flat renovation has been finished, empty the wardrobe and cabinet, all furniture and the flat is ready and clean.
• This service is provided by Honor Envirosafe Tech.
• In case of any disputes, Honor Envirosafe Tech and ESDlife reserve the right to make the final decision.

Service area and time:

• For the below area, an additional fee will be charged by the technician (cash only).
  Ma Wan: $300
  Discovery Bay: $500
  For address in outlying islands, restricted areas, trucks that cannot be reached directly or locations without elevator, please contact Honour Envirosafe Tech by phone before purchase.
  
  
• Monday to Saturday
  Period (1) starts at 10:00 am
  Period (2) starts at 01:00 pm
  Period (3) starts at 04:00 pm
  Period (4) starts at 06:30 pm 
• For service would like to book on Sunday or public holiday, an additional fee of $200 will be charged by the technician (cash only).

VOCs Removal Service Warranty:

• The customer can make an appointment for the formaldehyde measurement service within 3 years after the completion of the construction. The warranty only covers the furniture and walls at the time of construction.
• If the index excessed 0.08 ppm (safety standard), Honor Envirosafe Tech will provide the same service once for free.
• If the index within 0.08 ppm (safety standard), Honor Envirosafe Tech will charge an inspection fee of $500.

> Honour Envirosafe Tech. customer service hotline: 3702-3360
> This Product is provided by Honour Envirosafe Tech
> Should any dispute arise, Honour Envirosafe Tech and ESDlife reserves the right of final decision