- Sinocare was founded in 2002 and keep focusing on development in affordable diabetes products and diabetes healthcare industry. Listed on the SZSE in 2012.
- Professional Certification
Received medical device registration certificate and production approval in 2004. Passed ISO:13485 of EU TUV and received CE certificate in 2007.
- Global Recognition
Listed by Forbes as one of Asia’s 200 “Best Under A Billion” Company in 2015 as the biggest Blood Glucose Monitoring System production facility in Asia
- World Leading
The world’s sixth blood glucose meter enterprise. Business covered worldwide 135 countries and regions.
- Items sold are non-refundable.
- The products are supplied by Hopsford Industries Limited
- If in case of any dispute, Hopsford Industries Limited and health.ESDlife reserve the right of final decision.
- The color of the product may be slightly different due to the difference in the settings of the computer screen. Everything is subject to the actual product. Product specifications and appearance are subject to change without notice.
- Free local delivery service will be provided upon transaction amount of products of HK$400. For spending less than HKD$400, HKD$40 delivery fee will be charged.
- We will arrange the shipment within 3 working days after the order is confirmed. Working days are Monday to Friday except Public Holiday.
- Delivery service is limited to Hong Kong (excluding outlying islands, border closed areas, and delivery locations without elevator equipment). Post office box addresses are not accepted. The recipient address must be signed by someone and cannot be placed at the entrance or lobby of the unit.
- If the goods have arrived at the receiving address and no one has signed for them, Hopsford Industries Ltd. can arrange the delivery service again, but the customer must pay the actual freight.
- Regardless of the amount of purchase, all orders sent to special/remote areas (without direct car access) may require additional charges and will be collected by the delivery person.
- Once the order is confirmed, the delivery address is not allowed to change.
- Delivery service may be suspended or postponed due to weather, traffic, area or other factors, delivery time will be arranged separately. If due to force majeure reasons (including but not limited to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any uncontrollable circumstances), neither Hopsford Industries Limited nor health.ESDlife would take responsibility or compensation for failing to provide the goods or services you need
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
- Uniden products enjoy 1 year warranty.
- Sinocare blood glucose meter enjoys 2 years of warranty.
- Truly forehead thermometer products enjoy 1 year warranty.
- Except for the above branded products, other products do not enjoy any maintenance.
- Those who fail to show the original purchase invoice will not receive any maintenance service.
- Customer Service Hotline-(852) 65720122 Only for Whatsapp
- Office hours: Monday to Friday from 10 am to 5 pm, closed on Saturdays, Sundays and public holidays
- All goods sold are non-refundable. The product has price fluctuations, and the selling price is subject to the moment the order is issued.If there is a price adjustment or promotion afterwards, the difference will not be refunded.
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- If it is confirmed that the product is damaged and can be replaced, the customer needs to send the product to the supplier to provide the address in person or at his own expense to replace the product. Replacement will only with products of the same model.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- The customer must check the goods ordered when receiving the goods. If you find any problems with the goods, please notify the customer service department of Hopsford Industries Limited within 2 days to follow up. (CS Whatsapp : 65720122) Products that have been used or caused any damage due to your personal reasons cannot be returned.