THOMSON Hibachi Grill TM-HG6821

Delivery

1. Purchase Onenet Asia Limited products to enjoy free local delivery service. (Free local delivery service does not include outlying islands, such as: Tung Chung, Ma Wan, Discovery Bay and locations that do not provide lift services)
2. We will arrange the shipment within 7 working days after the order is confirmed. 
3. Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
4. All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

General terms

1. Items sold are non-refundable.
2. The products are supplied by Onenet Asia Limited
3. If in case of any dispute, Onenet Asia Limited and ESDlife. reserve the right of final decision.

Exchange Policy

1.       Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
2.       Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
3.       If any other defective or missing item is found, customers are required to keep the original receipt and contact Onenet Asia Limitd Customer Service Department via the below channels within 3 days from the date of delivery.
Email: shirleywong@onetasia.com
Customer service hotline: 2333 6117