Banitore was founded in Hong Kong in 1981. Over the last 40 years since we were first established, we have been committed to providing customers and consumers with the best quality products and services. Our products include First Aid Supplies, Bandi Enema, ElderJoy Adult Diaper, personal care products and household paper products etc. BANITORE is Hong Kong’s leading brand in First Aid supplies and its products have been extended to most pharmacy, supermarkets, chain-stores, hospitals and clinics.
- Free local delivery service will be provided upon transaction amount of products of HK$600. For spending less than HKD$600, HKD$80 delivery fee will be charged.
- We will arrange the shipment within 2-3 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
- Items sold are non-refundable.
- The products are supplied by Hengan Pharmacare Co., Ltd
- If in case of any dispute, Hengan Pharmacare Co., Ltd and ESDlife. reserve the right of final decision.
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange.
- Products that has been worn, used, or altered will not be accepted for return or exchange.
If any other defective or missing item is found, customers are required to keep the original receipt and contact Hengan Pharmacare Co., Ltd Customer Service Department via the below channels within 3 days from the date of delivery.
Customer service hotline: 35862219