KingMed Diagnostics (Hong Kong) Limited is a comprehensively equipped medical laboratory offering a wide range of diagnostic and health screening tests to clinic doctos, patients, general practitioners, medicals groups, corporate clients and Non-Government Organizations; with best quality, accuracy and timely report turnaround. KingMed provides various medical diagnostic testing including different health check profiles, allergy tests, cancer markers, prenatal tests, drug tests and DNA tests and etc., with follow-up doctor consultation.
KingMed Diagnostics (Hong Kong) Limited Terms and Conditions:
- Customers will be informed within 1-2 working days. Customers also can query your transaction in the next working days (General Enquiry Hotline: 2919 7222)
- The health check package would be valid till for one year since the date of transaction. The customer has to complete the service within the period of validity. No refund is allowed for any successful transaction.
- Under normal circumstances, all medical reports will be ready around 7-10 working days (excluding Saturday, Sunday and public holiday). A delay in processing some requests due to the following reasons: 1. Some items take more time for test, 2. indicate the specific selective.
- Collect at clinic : Customers attend the clinic and has the report explanation by doctor face to face personally after the report is released. Doctor consultation fee is included in package price already, no additional charge is needed.
- Collect at KingMed branches: Customers can choose to collect report at branches and shall contact KingMed Diagnostics (General Enquiry Hotline: 2919 7222) upon receipt. Customers will be informed about the consultation time with doctor by clinic within 5 working days afterward.
- Receive by post mail : Customers can also choose to receive report by post mail, please indicate during registration at branches, and pay the post fee in cash (Local mail $15; Registration$30). Customers are responsible for the risk of mailing the report. Please call General Enquiry Hotline: 2919 7222 upon receipt, customers will be informed about the consultation time with doctor by clinic within 5 working days afterward.
- For all medical reports, No telephone explanation service is provided.
- KingMed Diagnostics (Hong Kong) Limited reserves the right to clarify these terms and conditions as well as to vary or terminate the offers without prior notice.
- All check-up items captioned are for prevention purpose only. They act as the diagnostic indicators which are neither for the purpose of medical diagnosis nor medical treatments.
- All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment.
- The Merchant is the service provider of this Service/Product. ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product. Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.