- One year service is provided from the date of purchase.
- This warranty does not cover routine inspection/filter replacement and cleaning (upon client’s request).
- This warranty does not cover any damages caused from alterations, accident, mice or abuse.
- Unsuitable environment/extremely poor water quality and improper installation, wear and tear damage due to normal use.
- The company is entitled to discontinue the warranty period if product has been serviced or tempered with by unauthorized personnel.
- This warranty excludes transportation packing and delivery charges.
- For user in area without dealer, please send problem parts to Le Chainon Limited office.
- Delivery Service is only restricted to Hong Kong (excluding islands, closed area and locations without elevator).
- PO Box or Hotel address is not accepted.
- Free delivery for purchase of HK$500 or above.
- Purchase for less than HK$500, a delivery fee of HK$50 will be charged.
- Ordered goods will be delivered in 7 - 10 working days (Mon to Fri, except for Public Holidays)after order confirmation. Delivery time is 9am-6pm.
- If there is no recipient to receive the ordered goods and the order is not successfully delivered, Le Chainon Limited can reschedule delivery again. However, there will be an extra handling charge of HK$50 (to be paid upon delivery).
- Delivery service may be canceled or delayed due to weather, traffic, district or other factors and the delivery will be soon re-arranged.
- In case your ordered items are not available, or your order is rejected, Le Chainon Limited will inform you by phone call or email for further arrangement.
>If customer needs installation service, please contact Le Chainon customer service after order placed, and HK$ 100 (Addidtional HK$ 100 for Hong Kong Island) installation fee will be charged by technician.
> Le Chainon Limited customer service hotline: 25080028
> This Product is provided by Le Chainon Limited
> Should any dispute arise, Le Chainon Limited and ESDlife reserves the right of final decision