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Product: WW_B4J0107G_EA090431

Watsons Water Solution CF1 Advanced Pro Filter (Set)



  • NSF/ANSI 42 Chlorine Taste & Odor Particulate Class, NSF/ANSI 53 Atrazine, Cyst, Lead & Lindane
  • Reduces cysts more than 99.9%


Deliver within 7 to 10 working day(s)
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Usage Notice

1. The water filter needs to be installed and placed vertically for normal performance.                                2. Applicable water temperature: 2 ° c – 38 ° c
3. After the installation, the water filtration system needs to flush continuously for about 15 minutes to be clear before using the filtered water.
4. When the water filtration system is pending for 8 hours or more, it is recommended to flush the water for 30 seconds before using it.
5. The water filtration system is only suitable for filtering room temperature water. Do not filter hot water as it will damage the filter element.
6. Do not use this product if you suspect that the water source is contaminated or not disinfected.
7. The water filtration system and the surface of the water pipe can only be cleaned with water and a damp cloth. It is not recommended to disassemble the hose for cleaning
8. Replace the filter element when the water flow speed slows down. It is recommended to replace the filter element every 6 to 12 months, but it depends on the amount of water and the quality of the water. The maximum service life of the filter element is 12 months.
9. If cleaning the water tank, please suspend the use of the water filtration system and drain the fresh water remaining in the water pipe after cleaning the water tank. Only use fresh water treated by the water filtration system when the fresh water is clear, otherwise the life of the filter element will be affected and the speed of replacing the filter element will be accelerated.
10. The water filtration system should not be placed near a fire or stove.
11. Before installation and use, please read the installation and operation guidelines to avoid any loss of property due to water leakage.
12. Watson's water and health.ESDlife are not responsible for any product failure caused by improper installation or maintenance.

Customers can read the product manual or product introduction before using.


Maintenance Service

Customers who purchase the Watsons Water Solution CF1 water filter can enjoy lifetime maintenance service. Customers need to register on the designated website (details can be found on the  Watsons Water Solution website) and keep the original receipt as proof of purchase. The lifetime maintenance service includes:

  • Professional after-sales consultation and service
  • Free replacement of parts^ once only (excluding filter cartridges)#
  • Follow-up service^*
  • Replacement filter cartridge reminder service^Parts include "Oring" and " Thread Adapter ", and a one-time postal service. Replacement is not available if the water filter has been wet/damp or used, or if it has been previously used.

#For additional maintenance and repair services, customers must bring the water filter to the Watsons Water Solution maintenance department for confirmation by Watsons Water Solution maintenance staff before replacement, and relevant fees may apply. The address is Watsons Distilled Water Centre, 6 Dai Li Street, Tai Po Industrial Estate, and customers are advised to call the customer service hotline +852 2662 1993 to make an appointment before visiting. 

*The Watsons Water Solution filter must be installed by an authorized technician from Watsons Water Solution before the follow-up service can be enjoyed. Otherwise, fees may apply for on-site replacement or repair. If the repair involves other parts and transportation services, relevant fees will be charged.

Maintenance service center opening hours: Monday to Friday from 8:00 am to 6:00 pm, Saturday from 8:00 am to 12:30 pm (excluding public holidays).

Watsons Water Solution reserves the right to supply products and services, adjust prices, and revise these terms and conditions. In case of any disputes, Watsons Water Solution reserves the right of final decision.

Steps to register for the lifetime maintenance service of the Watsons Water Solution CF1 filter:

1) Register on: https://www.watsons-water.com/contact-us 

2) Select "Product Warranty".

3) Fill in personal information

4) Upload proof of purchase

Water voucher validity period:

  • The e-Water Coupon must be used within the validity period of the Water Coupon (3 years) and cannot be refunded, transferred or exchanged for cash or other goods, and is not applicable to any temporary change of delivery address.


Shipping Arrangement:

  • The goods are arranged to be delivered by Watsons Water within seven to ten working days from the date of confirmation of the order, according to the delivery time of the region.
  • The delivery service is limited to local, and the delivery scope includes Hong Kong Island, Kowloon and general areas in the New Territories.
  • Delivery service is not applicable to remote areas (for example: restricted areas), outlying islands, Discovery Bay, Lau Fau Shan, Ma Wan (except Tung Chung Town) and other areas and some remote areas or places that are difficult to reach by Watsons distilled water vehicles.


Shipping fee:

  • Bottled Distilled Water: Customers must order at least two boxes of 8L / 12L / 18L distilled water to enjoy free shipping.
  • Water Machine: Free Shipping

    ***Free delivery service is applicable to Hong Kong Island, Kowloon and New Territories that can be directly reached by trucks and floors with lifts that can be directly reached or walk up to 20 steps of stairs.
    For floors without elevator facilities or corresponding delivery routes, a surcharge of HK$5 per item will be charged from stairs 21 to 40

Ordering information

  • The e-shop will only accept orders from designated billing addresses in Hong Kong.
  • When you order a product from us, you agree to make a purchase request with us in accordance with these terms and conditions. After receiving your order, we will notify you and confirm receipt of the order. This reply does not mean that we have accepted your order. We reserve the right to refuse to accept an order if we fail to deliver any ordered product or service, or due to payment problems with the credit card you are using or for any other reason. If we are unable to provide any product or service on your order, we will notify you by phone or email.
  • Once your order request has been accepted by us, we will confirm with you the acceptance of the order and notify you of the time and date of delivery.

Please click here for details https://www.watsons-water.com/Terms and Conditions

Water bottle deposit:

  • Orders of 12-liter or 18-liter bottled distilled water are required to pay a water bottle deposit. The deposit will be paid at the first delivery, and each bottle will be charged HK$20. The deposit will be refunded when the water bottle is returned.


  • 1 year warranty on water machine
  • HC99L-UFD, HC90L-UFD upper cold water heater and Wats-Touch provide 12 months free maintenance service.
    Wats-MiniS, B-22 and Wats-Touch Mini water machines,WWS 88 RO Hot & Ambient Water Dispenser provide 12 months free bring-your-own maintenance service.

  • The warranty period is valid within 12 months from the date of receipt; after the warranty period, replacement parts will be charged additionally, and it is recommended to keep the proof of purchase.

  • For maintenance services, please call the customer service hotline 2660 6688 to make an appointment. Please refer to http://www.watsons-water.com.hk/en/maintenance.html for the office hours of the Customer Service Hotline.



  • The free shipping offer is not applicable to remote areas (for example: restricted areas), outlying islands, Discovery Bay, Lau Fau Shan, Ma Wan (except Tung Chung Town) and other areas and some remote areas or places that are difficult to reach by Watsons distilled water vehicles, please Contact Watsons Distilled Water (2660-6688) for inquiries before ordering.
  • All pictures and product information are for reference only.
  • Any offers are subject to availability on a first-come, first-served basis, while stocks last. Any changes will be subject to the offer details at the time of purchase.
  • All gifts, discounts, cash coupons or rewards (= "Offers") are non-exchangeable for cash, non-transferable, and cannot be used in conjunction with other promotions.
  • health.ESDlife and Watsons Distilled Water reserve all rights to product and service offerings, price adjustments and amendments to these terms and conditions without prior notice.
  • In case of any disputes, the decision of health.ESDlife and Watsons distilled water shall be final.



User Reviews

Tsang Y*** S*** I*** 2023-08-19
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