About
Banitore was founded in Hong Kong in 1981. Over the last 40 years since we were first established, we have been committed to providing customers and consumers with the best quality products and services. Our products include First Aid Supplies, Bandi Enema, ElderJoy Adult Diaper, personal care products and household paper products etc. BANITORE is Hong Kong’s leading brand in First Aid supplies and its products have been extended to most pharmacy, supermarkets, chain-stores, hospitals and clinics.
Terms & Conditions
Delivery
- Free local delivery service will be provided upon transaction for 4 boxes or more Bandi Check SARS-CoV-2 Antigen Rapid Detection Kit.
- We will arrange the shipment within 2-3 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
General terms
- Items sold are non-refundable.
- The products are supplied by Ying Wah Industrial Co.
- If in case of any dispute, Ying Wah Industrial Co. and ESDlife. reserve the right of final decision.
Exchange Policy
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange.
- Products that has been worn, used, or altered will not be accepted for return or exchange.
If any other defective or missing item is found, customers are required to keep the original receipt and contact Ying Wah Industrial Co. Customer Service Department within 3 days from the date of delivery.
