Aier Eye Hospital【Dry Eye Examination】Dry Eye Precision Typing Examination + Nebulized Eye Spa Experience Package

• Before Treatment: Clean your face and eye area thoroughly and remove all makeup, especially eye makeup. Contact lenses should be removed before the procedure. If it is your first time using the treatment or if the medication has been changed, confirm that you have no history of allergies to the prescribed solution.
• During Treatment: Relax and keep your eyes naturally open to allow the mist to fully contact the ocular surface. Avoid deliberately closing your eyes or moving your eyeballs excessively. If you experience noticeable stinging, burning, or blurred vision, inform the medical staff immediately.
• After Treatment Care: Gently close your eyes and rest for 1–2 minutes after the session. Avoid rubbing or wiping your eyes forcefully right away. If you need to use other eye drops, wait 5–10 minutes between applications. In the short term after treatment, avoid wearing eye makeup or using contact lenses.

I. Important Information for Medical Examination Appointment

• After receiving the order confirmation email from health.ESDlife, Aier Eye Hospital (Shenzhen) will contact you within 1-2 business days during office hours to schedule your medical examination time and location. You may also contact Aier Eye Hospital (Shenzhen) at least one business day in advance to make an appointment (Tel: 400-6609-120; Whatsapp: 18925293372)
• Customers must present the original copy of their identification document, along with a printed order confirmation or proof of successful payment email for identity verification. Hospital staff will verify the customer’s name, date of birth, mobile number, and other details.
• For order rescheduling, please contact Aier Eye Hospital (Shenzhen) at least 3 business days in advance (Tel: 400-6609-120; Whatsapp: 18925293372).
• This package is valid for 1 month from the date of payment confirmation. Customers must complete the check-up within the validity period; otherwise, it will be considered expired.
• If Cantonese consultation services are required, please inform the customer service center at least 2 working days in advance so that an interpreter can be arranged (this service is free of charge).

II. Medical Examination Report Collection and Explanation

• Report Consultation Service: After completing all examinations included in the package, a specialist will provide a one-on-one professional consultation, offering a detailed explanation of the results along with personalized recommendations and medical advice based on your condition.
• On-site Report Collection: After the examination, you may collect most of your test reports on-site, along with a preliminary interpretation from the doctor.

III. Other Terms and Conditions

• The package is only applicable to first-time customers visiting Aier Eye Hospital (Shenzhen). All services included in the package are for one-time use only and cannot be redeemed in multiple visits.
• The package does not include costs for follow-up treatments, medications, or additional examinations.
• This package cannot be redeemed for cash, cannot be used in conjunction with other promotions, and is non-transferable and non-refundable once confirmed.
• In the case of special medical conditions (e.g., if further specialist examinations or treatments are required), the hospital reserves the right to charge additional fees.
• Aier Eye Hospital (Shenzhen) reserves the right of final interpretation and to amend the terms and conditions. The latest version shall be based on the official website.

IV. Disclaimer

In case of any dispute, health.ESDlife and Aier Eye Hospital (Shenzhen) reserve the right of final decision.

1. All health checks/services are not intended for medical diagnosis or treatment. If you experience any signs of illness, you should immediately consult a qualified physician for diagnosis and treatment.
2. This service/product is provided by the merchant. Health.ESDlife does not operate or provide this service/product. Health.ESDlife is not responsible for any errors, omissions, or delays related to this service/product, or for any loss, damage, injury, or legal proceedings arising from the use of this service/product. All claims or inquiries should be directed to the medical examination center or merchant providing the service.