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Product:
Amcare_PCSAmcare Women's and Children's Hospital's Personalized Psychological Counseling Service (First Experience)
Recommended for
Men and women experiencing emotional distress, relationship crises, psychosomatic imbalances, or internal conflict.
Key services include:
Comprehensive four-dimensional system assessment, specialized family system assessment, in-depth exploration of individual strengths and resources, and customized MDT (Multidisciplinary Team) intervention plans.
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Four-dimensional system comprehensive assessment首次評估分四大面向：
生理：完整問診病史、安排檢查，異常者會診，評估身體不適影響；
心理：蒐集情緒症狀，搭配量表依DSM-5評估診斷；
社會：梳理家庭人際與成長經歷，評估環境影響；
個人特質：訪談搭配量表，分析人格、自尊與依附狀態。
Doctor Consultation
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Assessment to be done by clinical psychologist
Mental Health
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Counselling psychologist consultation
Report
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By Registered Psychologist
This project includes a single psychological counseling session.
Consultation Notes
*Identification document:
Please bring your valid identification document (ID card/passport/return permit) to the hospital reception desk for registration on the day of your consultation.
[Things to Know Before Consulting]
- No special preparation is needed, just relax.
- If you have a history of diagnosed mental illness, relevant diagnostic reports, or medication records, please bring them for reference.
- Please make an appointment in advance and arrive on time.
[Notice after consultation]
Following the initial assessment, professionals will evaluate and recommend whether follow-up consultation is necessary; upon completion of the service, an electronic written assessment report and a summary of recommendations will be provided.
I. Important Information for Medical Examination Appointment
- After customers receive the order confirmation email from Health.ESDlife, Shenzhen Amcare Women's Hospital will contact them within 1–2 working days during office hours to arrange the time and location of the health check. Customers may also contact the medical center at least 1 working day in advance to make an appointment (24-hour hotline: +86 755 3688 6789, or add customer service on WeChat: 13682300016, WeChat ID: 美小宜).
- Upon arrival, hospital staff will verify the customer’s name, date of birth, phone number, and the order confirmation email from Health.ESDlife.
- If rescheduling is needed, please contact the medical center at least 1 working day in advance (same contact details as above).
- The health check package is valid for 3 months. Customers must complete the check within 3 months from the payment confirmation date; otherwise, it will expire.
- If the attending doctor does not speak Cantonese, the medical center can arrange staff to provide translation assistance.
- In case of discrepancies between the Traditional Chinese, Simplified Chinese, and English versions on the merchant or package pages, the Traditional Chinese version shall prevail.
II. Medical Examination Report Collection and Explanation
- The health check report will be issued in Simplified Chinese.
- Reports will be completed within 10 working days after the check. Customers may access their reports via the following methods:
- Email: Provide an email address, and the hospital will send the report once ready.
- Mail: Provide a mailing address, and the report will be sent upon completion (postage payable on delivery; delivery to Hong Kong and Macau is available).
- After receiving the report, customers may schedule a consultation with a doctor for explanation via:
- Phone consultation: Book at least 1 working day in advance (same contact details above). The doctor will call at the scheduled time.
- In-person consultation: Book at least 1 working day in advance. Customers can visit the medical center at the scheduled time for a face-to-face explanation. Available location for in-person consultations: 1–6/F, No. 2059 Xin Road, Nanshan District, Shenzhen (Shenzhen Amcare Women's Hospital).
III. Disclaimer
In case of any dispute, health.ESDlife and Shenzhen Amcare Women's Hospital reserve the right of final decision.
- All health checks/services are not intended for medical diagnosis or treatment. If you experience any signs of illness, you should immediately consult a qualified physician for diagnosis and treatment.
- This service/product is provided by the merchant. Health.ESDlife does not operate or provide this service/product. Health.ESDlife is not responsible for any errors, omissions, or delays related to this service/product, or for any loss, damage, injury, or legal proceedings arising from the use of this service/product. All claims or inquiries should be directed to the medical examination center or merchant providing the service.
