Alliance Medical Group Terms and Conditions:

• AMG will contact the customer within 1-2 working days after successful payment.
• Customers can contact us at 2856 0303 for inquiries.
• Amendment or cancellation is not allowed once the payment is confirmed, and is not transferable and refundable.
• Health Check-up Service is only available to people aged 10 or above.

For aged 10 - under18:

• Accompanied by parent or guardian with signed consent form when check-in.

Validity period:

• Check-up Service is valid for one year. The customer must accept the relevant inspection within one year from the date of confirmation of the payment. The customer must also make the appointment one month in advance, and the time limit will be revoked.

Vaccine services:

• The customer needs to fill in an assessment consent form before the injection.
• The vaccination service is handled by the medical staff.

Report

In general, it takes about 12 working days for inspection after completion of check-up. The workday does not include Saturdays, Sundays and public holidays. The waiting time for report explanation may vary depending on the situation (such as the time required for individual laboratory tests or the specified time period requested by customers).

Report Pick-up:

• Customers are required to visit the health check centre for report pick up.

Pick-up time (By appointment):

• Alliance Medical Group (Health Check) — Tsim Sha Tsui
  Unit 1405-07, 14/F, Kowloon Centre, 29-39 Ashley Road, Tsim Sha Tsui, Kowloon (Tsim Sha Tsui Station Exit A1)
  Opening hours:
  Monday to Friday: 9:30am to 1:30pm ; 2:30pm to 6:30pm
  Saturday: 9am to 1:30pm ; 2:30pm to 6pm
  Sunday & Public Holiday: Closed
• Alliance Medical Group — Shatin
  Unit 1713 – 1715, 17/F, Grand Central Plaza Tower 1, 138 Shatin Rural Committee Road, Shatin.
  Opening hours:
  Monday to Friday: 9:30am to 1:30pm ; 2:30pm to 6:30pm
  Saturday: 9am to 1:30pm ; 2:30pm to 6pm
  Sunday & Public Holiday: Closed
  
  

Remarks:

• Customers should pick up the report within three months after the medical examination. Customers who require an additional copy of the report (within three months after the medical examination) will be charged an administrative fee of $150.
• All medical examination results cannot be used for medical diagnosis or treatment purposes. Additional fee is required for doctor's referral letter.
• In case of any dispute, the decision of health.ESDlife and Alliance Medical Group should be final.

Disclaimers:

1. All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes.   When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment. 
2. The Merchant is the service provider of this Service/Product.  ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product.  Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product.  Any claims and inquiries should be addressed to the respective Merchant.