Overall customer satisfaction was generally high, with customers generally commenting on the good value for money, convenient location, smooth booking and process, and clear report explanations and the option of a digital version. Overall, the experience was positive. A few comments noted that report issuance took a while and that some staff interaction needed improvement. There was also a desire for additional inspection items and a more flexible appointment change mechanism.
Positive
Convenient location, easy appointment, smooth process
High cost performance and diverse inspection items
Friendly staff, clear explanations
Detailed report with optional electronic copy
On-site guidance is clear and report issuance speed is stable
Customer service and center follow up promptly and provide good support
Negative and Suggestions
In some cases, the report issuance time is long, and the process needs to be optimized to shorten the waiting time.
Appointments and on-site registration may be chaotic during peak hours. It is recommended to add queue guidance and diversion
The service attitude of some employees still has room for improvement and customer service training needs to be strengthened
More inspection items can be added to provide a more personalized combination plan
Gift redemption and promotion timelines need to be more flexible to enhance customer experience
Elderly-friendliness and report explanation methods can be further enhanced, such as providing oral explanations or physician interpretations.
Conclusion
Overall, this health checkup center is known for its high cost-effectiveness, convenient appointment process, and comprehensive examination program. It's suitable for busy professionals, families prioritizing prevention and health management, and those who prefer flexible weekend or weekday schedules. For those who value a fast and detailed report interpretation and desire multiple report collection options, we recommend choosing a plan that offers instant interpretation and electronic reports for an enhanced overall experience.
This content is generated by AI and may contain errors or incompleteness. Please refer to it with caution.
All comment(s)
4.3/5
177 Comment(s)
5
44%
4
42%
3
12%
2
0%
1
0%
Value for money4.5
Service4.4
Facility4.4
Waiting time4.2
Report time4.0
Choose Any 1 (Click on the gift for further details)
$100 AEON Gift Voucher
$100 AEON Gift Voucher
AEON Gift Voucher is physical voucher, with each valued at $50, with a validity period of 6 months or more.
Selected premium redemption notification email shall send out on or before every 15th on the next month.
OR
$100 Park N Shop eVoucher
$100 Park N Shop eVoucher
The value of the ParknShop electronic vouchers consists of two face amount: $100 and $50, with a validity period of 6 months.
Selected premium redemption notification email shall send out within 14 days
OR
Enjoy a $100 discount. (This offer cannot be combined with other promo codes.)
Enjoy a $100 discount. (This offer cannot be combined with other promo codes.)
Terms and Conditions:
The discount offer cannot be used in conjunction with any other promo codes.
Once the discount has been applied and payment has been completed, no exchange of gifts / premium items will be accepted for any reason.
Deduct when checkout
OR
$300 hutchgo.com Travel Voucher
$300 hutchgo.com Travel Voucher
* Terms & conditions:
1. After successful payment, customer will receive a redemption email on or before15th on the next month included the redemption voucher code offered from hutchgo.com. 2. Once customer has chosen the premium of “hutchgo travel voucher”, it cannot be replaced with another premiums and customer cannot change or cancel the purchased body check plans. 3. The e-voucher must be redeemed within 6 months after issue, the specific expiry date will be listed in the redemption email. Please check the redemption email and redemption period clearly, for any cases which customer forget to redeem before deadline or fail to receive redemption code due to filling wrong email address etc, health.ESDlife will not grant back the e voucher or offer any compensation of other premium. 4. Valid travel period is not restricted. 5. The e-Coupon is only applicable for Flight, Hotel or Package. Transaction amount excludes any applicable taxes, surcharges, travel insurance, pocket wifi, travel kit, airport transport service or processing fee. Reservation must be made at www.hutchgo.com.hk or through hutchgo.com Hong Kong Reservation Hotline at 3192-0900. 6. Each transaction will be entitled HK$300 instant discount. 7. This e-Coupon can only be used once. 8. Reservation made through the hutchgo.com Hong Kong Reservation Hotline will be charged HK$30 Process Fee per ticket. 9. Only 1 e-Coupon can be used for each transaction. 10. The e-Coupon need to be provided at time of payment and no e-Coupon can be used once reservation is confirmed. For enquiries, please email to cs.global@hutchgo.com. 11. These e-Coupon cannot be used in conjunction with other promotional offers or discounts and cannot be redeemed for cash or cash equivalent neither. 12. This e-Coupon cannot be used for air ticket paid to the Air Carrier or hotel booking settled at the hotel front desk. 13. Any unused services, refund is not applicable and not valid for exchange of other services. 14. Hutchison Travel Limited reserves the rights of final decision on all matters relating to this offer.
Selected premium redemption notification email shall send out on or before every 15th on the next month.
Ultrasound - Bile Duct/Gall Bladder/Liver (Price: $1,190)
Ultrasound of Carotid IMT (Price: $1,060)
Ultrasoun - Urinary Bladder (Price: $1000)
Ultrasound - Pelvis (Price: $1,110)
Ultrasound - Thyroid (Price: $1,000)
Ultrasound - Prostate (Price: $1,000)
Cancer Marker
(Choose 2 out of 6)
Colon (CEA) (Price: $460)
Ovary (CA125) (Price: $460)
Prostate (Price: $460)
Breast (CA153) (Price: $460)
Pancreas (CA199) (Price: $460)
Liver (AFP) (Price: $460)
2
Highlight Items
Cardiac Check up
Highlight
LDH
CK Total
hs-Tropinin I
3
Items
Basic Health Assessment
Blood Pressure
Body Mass Index
Height
Pulse
Thorough Medical Questionnaire
Weight
Lipid
Total Cholesterol
Triglycerides
HDL Cholesterol
LDL Cholesterol
VLDL
Diabetes
Blood Sugar
Liver Function
ALT/SGPT
AST/SGOT
Albumin
Total Protein
Globulin
A/G Ratio
Total Bilirubin
Direct Bilirubin
Indirect Bilirubin
GGT
Kidney Function
Serum Creatinine
Urea
Determines the level of urea in the blood. Elevated levels of serum urea can be casued by kidney disease, liver disease or dehydration.
Thyroid
Thyroid Stimulating Hormone (TSH)
Free T4(FT4)
Blood Check
Haemoglobin
Platelet
Eosinophils
Basophils
Lymphocytes
Blood Smear
Blood Red Cells
WBC
RBC
Haematocrit
Monocytes
Blood White Cells
MCV
MCH
MCHC
Renal Condition / Urinalysis
Urine Color
Urine Appearance
Urine SG
Urine pH
Urine Protein
Urine Sugar
Urine Bilirubin
Urine Urobilinogen
Urine Nitrite
Urine Ketone
Urine Blood
Urine RBC
Urine WBC
Urine EP Cells
Urine Mucus
Urine Casts
Urine Crystals
Urine Pus
Stool
Stool Occult Blood
Stool Routine
Hepatitis B Screening
HBsAg
HBsAb
Syphilis
VDRL (Venereal Disease Research Laboratory)
Pancreas
Amylase
Blood Type
Blood Type (ABO)
Rheumatoid Arthritis Screening
Rheumatoid Factors
Gout
Uric acid
Bone Marrow Function
Reticulocyte Count
Inflammation
ESR
C-Reactive Protein (Quali.)
Bone
Calcium
Inorganic Phosphates
Nutritionist
Nutritionist Assessment
Report
Report interpretation by doctor /nursing / medical staff
(Multiple selction) Up to 70% of customers purchase at the same time!Want to add other items? Contact us for enquiries!
PSSP (Pap Smear -BDSurepath Liquid Based)
To check whether there’s any symptom of cervical cancer or any related infection (Applicable to women with sexual experience)
34% off
HK$410.0
HK$620
Chest X-ray
Basic lung examination
*This item not available for Kwun Tong centre.
HK$400.0
4 in 1 Cardiovascular and Coagulation Problem Extensive Screening
Helps to reflect the possibility of suffering from a variety of cardiovascular diseases, predict the risk of stroke and blood clotting problems
HK$600.0
Lung Problem Extensive Screening
Include tumor markers (CYFRA21-1 and NSE), Chest X-Ray.
*This item not available for Kwun Tong centre.
HK$750.0
Ferritin
Ferritin levels reflect to certain body organs issues
HK$385.0
HIV Antibody
Check the AIDS antibody in the blood, which helps to test for HIV infection
HK$340.0
Hepatitis Extensive Screening
Include Anti-HAV Total, HBeAg, HbsAb.
HK$499.0
4 in 1 Dizziness Extensive Screening
Include Potassium, Sodium, Ultrasound of Carotid IMT and Pulse Oximetry
HK$920.0
Radiation test
The amount of body radiation affects fetal growth and health
HK$150.0
Mobile Medical Adult Upgraded Comprenensive Health Check Plan B
Recommended for 18 years old or above. Include Lipid Test, Anemia, WBC Differential etc. Also include 2 tumor markers and 1 ultrasound as free gift.
Each customer entitles 1 ultrasound test (choose 1 out of 7): Upper Abdomen (Liver / Gall Bladder) or Upper Addomen (Spleen / Pancreas / Kidneys) or Pelvis or Prostate or Thyroid or Bladder
Each customer entitles 2 tumor marker tests (choose 2 out of 6): Prostate (PSA) or Liver (AFP) or Large Intestine (CEA) or Pancreas (CA199) or Ovary (CA125) or Breast (CA153)
hs-Troponin I
This test measures the level of troponin in the blood. When the heart is well, troponin is in the heart muscle cells and does not reach the blood. Only when the heart is damaged does troponin appear in the blood, as in a heart attack. There are other causes of elevated troponin, but a heart attack is the most common.
Lactic dehydrogenase (LDH)
LDH is found in many of the body's tissues and organs, including the muscles, liver, heart, pancreas, kidneys, brain and blood cells. Higher than normal LDH levels can be seen in heart attack, kidney disease, and muscle injury.
Creatine kinase (CPK Level)
When the total CPK level is very high, it most often means there has been injury or stress to muscle tissue, the heart, or the brain. Muscle tissue injury is most likely. When a muscle is damaged, CPK leaks into the bloodstream.
Mobile Medical and Health Check Centre Limited Terms & Conditions:
The confirmation email will be sent to your e-mail address immediately after successful payment. Customers will be informed within 1-2 working days. Customers also can query your transaction in the next working days. General Enquiry Hotline: 2369 0680 (Mobile Medical and Health Check Center Ltd)
We can arrange receipt issued by health.ESDlife after purchase and the receipt will be sent out after 7-14 working days. Customer who need receipt can make a request during purchase or contact our customer service team via one of the below means: by email (support@esdlife.com) or by phone (3151 2288).
For customers aged 10 or above Guidelines (patients under 18 years old) A. Between ages 10 – 16 (1) Accompanied by a parent/ legal guardian Signed parent/guardian consent form, and proof of identity (2) Without parent/legal guardian present A signed consent form from parent/legal guardian and must be accompanied by an adult over 18.
B. Between ages 16 – 18 If neither parent is accompanying the youth, participants must carry a signed consent form from parent/legal guardian.
Most of health checkup package with 12 months validity. Registration must be completed within 12 months. Reservations are taken one month in advance. Invalid exceeds the period.
*This transaction is subjected to the assessment by nurse for the suitability of vaccine injection. Doctor support service is available if patient need to seek help. If a patient is considered not suitable for the vaccine injection upon the consultation, the full amount will be refunded. The vaccination injection process is handled by registered nurse.
*The vaccination injection process is handled by doctor, registered nurse or medical professional. This service is only available in Jordon centre(Opening Hours : Every Monday, Wednesday and Saturday 2:00pm - 6:00pm)
Remarks:
a. Report interpretation is only available in Mong Kok branch, please contact the branch for further enquiries.
b. Customers can get one free call or face to face explanation. Otherwise, customers would be charged an additional fee. (please check with Mobile Medical for the charging fee). c. All medical records will be destroyed after 3 months. Please note an administration fee may be charged $150 for additional copies. We make no warranties regarding completeness of report copies. d. If they choose mailing report, then they do so at their own risk. e. All tests are not for the purpose of medical diagnosis or treatment. If patients require a letter of referral from a doctor, we're entitled to charge $230 for this service.
Report:
Under normal circumstances, most of medical reports will be ready around 14 working days (excluding Saturday, Sunday and public holiday).
If customers receive the report by email, we can ready the e-report within 14 working days. After receiving the e-report, you can reply email for reservation of report review (call or face to face) if you need.
mRNA checkup report will be ready around 21 working days.
A delay in processing some requests due to the following reasons: 1. indicate the specific selective 2. Some items take more time for test
Disclaimers:
All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment.
The Merchant is the service provider of this Service/Product. ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product. Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.
Mobile Medical and Health Check Centre Limited3 Locations
L11, Langham Place Office Tower, 8 Argyle Street, Mongkok, Kowloon, Hong Kong
Monday - Saturday︰9:00a.m.-1:00p.m.; 2:00p.m.-6:00p.m. Sunday and Public Holiday︰Closed Hotline: (852) 2369 0680
RM3401-03, 34/F, World Trade Centre, 280 Gloucester Road, Causeway Bay
[Start on 19 Mar 2026]
Monday to Saturday from 9 am to 6 pm (lunch hour :from 1pm to 2pm)
Unit 1707, Nan Fung Centre, 64-98 Sai Lau Kok Road, Tsuen Wan. (** Tsuen Wan - X-ray examinations Note: Please go to the nearby X-ray laboratory after the registration in Tsuen Wan Centre)
Monday to Saturday from 9 am to 6 pm (lunch hour :from 1pm to 2pm)
Recipient1
