Optical 88 Adult Audiological Assessment (aged 18 or above)

Optical 88 Adult Audiological Assessment (aged 18 or above)

• The auditory system includes the outer ear, the middle ear and the inner ear. Damage to any part of the ear can lead to hearing loss. Degree of hearing loss ranges between mild, moderate, moderately-severe, severe and profound. Normal hearing ranges from -10dB to 25dB.
• Optical 88 Hearing Centre provides comprehensive hearing assessment, which includes otoscopic examination, standard pure tone audiometry and tympanometry. Our Audiologist will provide hearing health suggestions based on the test results and individual’s hearing needs.

Optical 88 Adult Audiological Assessment (aged 18 or above) Includes:

1. Otoscopy
   Abnormality such as earwax occlusion and otitis externa will be identified
2. Standard Pure Tone Audiometry
   PTA, a behavioral test to assess one’s hearing sensitivity, degree and type of hearing loss will be diagnosed
3. Tympanometry
   Middle ear problems, such as middle ear effusion and perforated eardrum will be revealed

Test Results and Suggestions:

• Hearing test results will be delivered during the appointment. Audiologist will recommend appropriate solutions according to every individual’s listening needs and preferences.

Terms and Conditions:

• A confirmation email will be sent to customer immediately after successful payment and Optical 88 will email the e-redemption letter to the registered email address within 2 working days. The customer is required to make an appointment in advance after receiving the e-redemption letter. Please refer to the letter for our centres’ contact information.
• Redemption of hearing examination is only applicable in Optical 88 Hearing Centres in Hong Kong; Redemption of eye examination is only applicable in Optical 88 Professional Eyecare Centres in Hong Kong.
• This e-redemption letter can only be used once.
• Once the order is confirmed, it is not allowed to change the ordered plan or refund.
• Appointment is required for eye examination and hearing assessment. If rescheduling is needed, minimum 24 hours advance notice is required (excluding public holidays as observed in Hong Kong). Optical 88 Ltd. reserves the right to refuse rescheduling within 24 hours and the e-redemption letter will be treated as redeemed.
• This e-redemption letter and identity card shall be presented prior to the hearing assessment on the appointment day.
• In the event of any disputes, the decision of Optical 88 Ltd. and health.ESDlife shall be final.

Guidelines for patients under 18 years old

• All children under age of 16 must be accompanied by a parent or legal guardian
• For children aged 16 -17, if neither parent nor legal guardian is accompanying the youth, advance notice on the contact information of parent or legal guardian is required.

Validity

• The redemption will be valid for 3 months starting from the date of payment.

Eye examination report

• Under normal circumstances, eye examination reports will be ready around 10 working days (excluding Saturday, Sunday and public holidays). Customers can collect the report in any appointed Professional Eyecare Centre or Optical 88 store.
• Customers should authorize a nominee to collect the eye examination report on their behalf. Authorization letter, ID card copy and signature of the nominee are required for collecting report.

Remarks for eye examination report

• All eye examination reports will be destroyed after 12 months if it is not collected
• Customers should keep their reports properly. An administration fee will be charged ($100 per report) for re-issue of the report.

Hearing test result explanation

• Hearing test results will be explained during the appointment. Our professionals or audiologist will recommend appropriate solutions according to every individual’s needs and preferences. No report will be provided.

Disclaimers:

1. All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes.   When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment. 
2. The Merchant is the service provider of this Service/Product.  ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product.  Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product.  Any claims and inquiries should be addressed to the respective Merchant.