Precautions
Important Information for Female Clients
- This package is not applicable to pregnant clients.
- If you are pregnant and wish to have a health assessment, please consult your general practitioner or obstetrician-gynecologist first.
- Pregnant clients should avoid X-ray examinations.
- If a transvaginal pelvic ultrasound is required during pregnancy, please make a decision only after fully discussing it with your attending physician and the ultrasound technician.
The day before the assessment
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Do not eat or drink after 10:00 pm.
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You may drink a small amount of plain water (no more than 200 ml).
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Avoid alcohol as far as possible.
On the assessment day
Medications
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Continue regular medications; ideally take them at least 2 hours before the assessment starts.
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If you use diabetes medications—especially sulfonylureas—or insulin, consult your doctor in advance for dosing guidance.
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If clinically appropriate, consider pausing the above diabetes medications on the morning of the assessment.
Helicobacter pylori test
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Do not eat or drink within 1 hour before the test.
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If you have been taking antacids or antibiotics: stop antacids (including bismuth preparations) 2 weeks before the test, and stop antibiotics 4 weeks before the test.
The following tests are only suitable for married women:
- Routine gynecological examination
- Vaginal discharge examination
- HPV gene testing
I. Health Check-up Appointment Instructions
After the customer receives the order confirmation email sent by health.ESDlife, the medical center will contact the customer by phone within 1–2 business days during office hours to schedule the health check-up time and location. Customers may also contact the medical center at least one business day in advance to make an appointment (Phone: +86 13699809287; WeChat: lidong307).
Upon arrival at the center, staff will verify the customer’s name, date of birth, mobile number, and the health.ESDlife order confirmation email.
If the appointment needs to be rescheduled, please contact the medical center at least one business day in advance (Phone: +86 13699809287; WeChat: lidong307).
The health check-up plan is valid for 3 months. Customers must complete the check-up within 3 months from the payment confirmation date; otherwise, the order will be void.
During the check-up, if the doctor does not speak Cantonese, the medical center can arrange medical staff to provide translation services.
In case of any discrepancies among the Traditional Chinese, Simplified Chinese, and English versions of the merchant page or health check-up plan page, the Traditional Chinese version shall prevail.
II. Health Check-up Report Collection and Explanation
- The health check-up report will be in Simplified Chinese.
- Reports will be completed within 10 business days after the check-up. Customers can choose one of the following methods to receive the report:
- Provide an email address – the medical center will send the report to the customer’s email once completed.
- Provide a mailing address – the medical center will mail the report upon completion, with postage paid on delivery (available for Hong Kong and Macau).
After the report is completed, customers can schedule a doctor’s explanation via:
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Phone consultation: Appointment required at least one business day in advance (Phone: +86 13699809287; WeChat: lidong307). The doctor will contact the customer at the scheduled time.
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In-person consultation: Appointment required at least one business day in advance (Phone: +86 13699809287; WeChat: lidong307). Customers should visit the medical center at the agreed time for the explanation. Available location:
Address: 14/F, Block A, Building 3, Tian’an Cyber Park, No. 449 Huangge North Road, Huanggekeng Community, Longcheng Subdistrict, Longgang District, Shenzhen.
III. Disclaimer
In case of any dispute, health.ESDlife and the medical center reserve the right of final decision.
- All health check-ups/services are not intended for medical diagnosis or treatment purposes. If you experience any symptoms of illness, you should immediately consult a qualified doctor for diagnosis and treatment.
- This service/product is provided by the merchant. health.ESDlife does not operate or provide this service/product. health.ESDlife shall not be liable for any errors, delays, losses, damages, injuries, or legal claims arising from the use of this service/product. All claims or inquiries should be directed to the medical center or merchant providing the service.