COVID-19 RT-PCR Test (Express Same Day Report)

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Quality HealthCare provides RT-PCR express tests for cross-border people who need to have test result within 24 hours. People who are asymptomatic can choose to collect their deep throat saliva samples at home. By using the WHO-approved reverse transcription polymerase chain reaction (RT-PCR) test technology, the test can detect the presence of unique genomic markers of the SARS-CoV-2 virus - the culprits of COVID-19.

The package includes medical consultation for our doctors to assess the clients’ physical condition, and the RT-PCR test to detect the genomic markers of the SARS-CoV-2 virus. This serves as a screening for the risk of COVID-19 infection.

Features:

• Suitable for asymptomatic individuals, including those who need 24 hours test results for cross border*.
• Employ Hong Kong Department of Health designated laboratories
• Electronic report will be available on the same day (from the time the sample is submitted).
• Doctor consultation to assess infection risk.

*For details of cross border requirement, please contact Hong Kong Immigrant Department directly.

Product Details

• Doctors’ consultation
• RT-PCR test
• Deep throat saliva sample collection bottle
• COVID-19 RT-PCR report

Procedure

1. Once payment is confirmed, a confirmation letter will be sent to the customer's email. 
2. Customer can directly attend designated Quality HealthCare Medical Centers for consultation and take the sample collection bottle after doctor consultation.
3. Collects deep throat saliva sample at home in the morning (please avoid eating/drinking and do not brush your teeth before testing). Return the sample to the designated clinic before 9:30 am on the day of collection.
4. Electronic test result report will send via email before 7pm on the same day (client can print out themselves).
5. If the test result meets the reporting criteria, Quality HealthCare will report the relevant case to the Centre for Health Protection (CHP) in accordance with government guidelines and refer the client to the designated hospital under the Hospital Authority for further clinical treatment.

Terms & Conditions

• Doctor consultation is only applicable for people aged 18 or above.
• For those who have symptoms suggestive of COVID-19 or currently under home quarantine is not applicable to this plan.
• Please check your body temperature and report at the consultation.
• This product is valid for 1 month, the clients must make an appointment within 1 month (from the date of payment).
• Neither amendment nor cancellation is allowed once the payment has been confirmed. Also, it neither transferable nor refundable.
• All tests are not for making medical diagnosis or giving treatment.
• Offers cannot be used in conjunction with any other promotional offers or discounts and cannot be exchanged for cash or other products.
• In case of disputes, the decisions of Quality HealthCare Medical Services Limited and health.ESDlife shall prevail.

Designated Quality HealthCare Medical Centres for consultation and sample collection points

Mongkok
8/F, Wai Fung Plaza, 664 Nathan Road, Mongkok, Kowloon
Opening Hours
Monday - Friday︰8:30a.m. – 1:00p.m.; 2:00p.m. – 6:30p.m.
Saturday︰8:30a.m. – 1:00p.m.
Sunday and Public Holiday︰Closed

Kowloon Bay
Blk I, G/F, Telford Gardens, Kowloon Bay, Kowloon
Opening Hours
Monday - Friday︰8:30a.m. – 11:00p.m.
Saturday︰8:30a.m. – 11:00p.m.
Sunday and Public Holiday︰9:00a.m. – 6:00p.m.

Quality HealthCare – Health check up packages terms and conditions

• Quality HealthCare will contact the customer within 3 working days after successful payment. Customers can also call hotline at 8100 8138 / Whatsapp 8301 8301 for booking.
• Customers must present their identity cards and order confirmation letter or email on the appointment day.
• Physical check up plan is applicable to people aged 18 or above only.
• Physical check up plan is not applicable on Sunday and Public Holidays.
• Eye examination is not applicable on Saturdays, Sundays and Public Holidays.
• The plan will be valid for 6 months starting from the date of payment.
• Check Up Report: After the health check up, it usually takes about 7-14 working days to process the inspection report.  Working days do not include Saturdays, Sundays and public holidays.  This time frames are for guidelines only & do not reflect the actual time might be needed (e.g. the timeframe might change depend on the individual test has taken or specific timeslot requested by the customer).
• Amendment or cancellation is not allowed once the payment is confirmed, and is not transferable and refundable.
• In case of disputes, the decision of health.ESDlife shall be final.
• All tests are not for the purpose of medical diagnosis or treatment.

Quality HealthCare – Vaccination (Flu Vaccine excluded) 

• Quality HealthCare will contact the customer within 3 working days after successful payment. Customers can also call hotline at 8100 8138 / Whatsapp 8301 8301 for booking.
• Customers must present their identity cards and order confirmation letter or email on the appointment day.
• The plan will be valid for 6 months starting from the date of payment.
• Amendment or cancellation is not allowed once the payment is confirmed, and is not transferable and refundable.
• Hepatitis antigen and antibody report issued in last 3 months must be presented prior to Hepatitis vaccination. Extra fee for blood test will be applied if you cannot present a valid report.
• Doctor's consultation is included prior to the 1st dose of vaccine. Doctor’s consultation fee of HK$300 applies if patient is not suitable for the vaccine injection after Doctor's consultation.
• In case of disputes, the decision of health.ESDlife shall be final.
• All tests are not for the purpose of medical diagnosis or treatment.

• The provision of any vaccines shall be subject to availability, which may not be guaranteed after the purchase or appointment made. 

• Vaccination is not applicable to Jordan (Diagnostic & Imaging Centre).

Quality HealthCare – Eye Check

• Quality HealthCare will contact the customer within 3 working days after successful payment. Customers can also call physical check-up hotline at 8100 8138 for booking.
• The physical check-up plan is available at designated Quality HealthCare Physical Check-up Centres.
• Customers must present their identity cards and order confirmation letter (printed or e-version) on the appointment day.
• This product is applicable to people aged 3 or above only. 
• Physical check-up plan is not applicable on Sundays and Public Holidays.
• The redemption will be valid for 6 months starting from the date of payment.
• All tests are not for the purpose of medical diagnosis or treatment.
• In case of disputes, the decision of health.ESDlife shall be final.

Quality HealthCare – Traditional Chinese Medicine

• After successful payment, customers can call designed Quality HealthCare Chinese Medicine Centre for appointment during working hours
• Chinese medicine treatment is applicable at designed Quality HealthCare Chinese Medicine Centre.
• All treatments are valid for 3 months after purchase.
• Prior appointment is required and services are non-transferrable.
• Whole package must be completed in the designated centres and by designated TCM practitioner.
• If a person aged 18 or younger wishes to receive treatment, the parent or guardian must sign a consent form prior to the treatment.
• This treatment does not include Chinese herbal medicine for consumption or additional Chinese herbal medicine, which shall be charged separately.
• This treatment can be used at designated Quality Healthcare Chinese Medicine Centres and prior appointment of at least 2 days in advance by customer after purchase is required:  Kwun Tong Millennium City 5 and Tseung Kwan O Pop Walk 2.
• The redemption will be valid for 6 months starting from the date of payment.
• In case of disputes, the decision of health.ESDlife shall be final.

Disclaimers:

1. All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes.   When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment. 
2. The Merchant is the service provider of this Service/Product.  ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product.  Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product.  Any claims and inquiries should be addressed to the respective Merchant.