Human Health Terms and Conditions on Health Check Services:

• After successful payment, the Customer receives confirmation email from health.ESDlife, check up centre will call the Customer to schedule the appointment within 1-2 working days. In the meantime, Customers can also call check up center hotline 2397 2111 for appointment & inquiries. (Operation hours: Monday to Saturday: 9:00a.m. – 6:30p.m.)
• Customers must present their identity cards and print the order confirmation letter on the appointment day.
• Starting from 1 Feb 2022, the health check package's validity has been extended to 9 months from the date of purchase. 
• No refund is allowed when the Order has been confirmed.
• Under normal circumstances, customers could receive the examination report in 7 to 10 working days.
• The report will be explained on the phone call by a registered nurse.
• All the optional items are not allowed to make changes when the appointment has been made.
• All general check up plan/ additional/optional items can only be performed by the same person.
• In case of any dispute, the decision of health.ESDlife and Human Health should be final.

For the purchase of the vaccination program, please note the following:

• You are not recommended to receive the injection if you are allergic to any component of the vaccine.
• If you have physical discomfort or fever on the day of injection, we recommend you to Postpone the injection until you fully recover.
• You should consult your doctor if you are pregnant or breast-feeding or immunocompromised or receiving medical treatment (such as chemotherapy, steroids, etc.)
• If you are taking drugs but not sure whether to accept the vaccine, it is recommended to consult your doctors or medical staff and to bring along your immunization record.
• If you are not suitable to have vaccination after medical staff assessment, you shall pay $300 and the remaining shall reimburse to your account.

Disclaimers:

1. All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes.   When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment. 
2. The Merchant is the service provider of this Service/Product.  ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product.  Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product.  Any claims and inquiries should be addressed to the respective Merchant.