About

Eishin Pharmaceutical is a leading pharmaceutical company in Japan with an excellent product line in the fields of health food and beauty and personal care. Based on Japanese Hànfāng formula, we provide various health care supplements according to Japanese pharmaceutical standards. All products use organic raw materials certified by OCIA (International Organic Crop Improvement Association) in the United States. In the cultivation bases designated by GMP (Good Manufacturing Practice for Pharmaceutical Products), they have been strictly selected and checked from raw material cultivation to harvesting. Established a joint laboratory with Kinki University, Osaka University, Keio University Hospital, International Medical Welfare University, Shirasawa Anti-aging Medical Research Institute, etc., to jointly research raw materials that have received academic support, and develop beauty products that are suitable for the health of East Asian women.

Terms & Conditions

General Terms:

  • Items sold are non-refundable.
  • The quality assurance for products should have at least 12 months validity from the date of receipt by the customer.
  • The products are supplied by Eishin Pharmaceutical.
  • If in case of any dispute, Eishin Pharmaceutical and Health.ESDlife reserve the right of final decision.

 

Delivery Terms:

  • Free local delivery service will be provided upon transaction amount of Eishin Pharmaceutical products of HK$500. For spending less than HKD$500, HKD$50 delivery fee will be charged.
  • We will arrange the shipment within 3 working days after the order is confirmed. 
  • Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
  • All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

 

Exchange Policy:

  • Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
  • Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
  • If any other defective or missing item is found, customers are required to keep the original receipt and contact Eishin Pharmaceutical Customer Service Department via the below channels within 3 days from the date of delivery.
    Email: info@eishinhk.com

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